Teams at Avoma

Lead product positioning, messaging, and GTM strategy for B2B SaaS. Drive launches, sales enablement, and competitive intelligence. Translate customer insights into product and GTM influence, build the product marketing function, and measure impact on adoption, pipeline, and revenue.

As a ML Engineer focused on NLP at Avoma, you will improve the Insights Engine, develop new models with LLMs, maintain code quality, and stay updated on NLP advancements.

The Senior Customer Success Manager will drive measurable customer outcomes, scale success through AI and automation, and own the full customer lifecycle, while building processes and frameworks for the Customer Success team.