Teams at BizLink Technology, Inc.

Manages business customer accounts across the complete order-to-delivery lifecycle. Processes orders in SAP, coordinates with purchasing, manufacturing, quality, engineering, and production teams, tracks shipments, maintains OTD performance, provides customer updates, resolves operational issues, manages RMAs, and prepares weekly reports using Excel and Google Sheets.

Manage and grow strategic accounts with cloud providers and ODMs by combining technical expertise and commercial acumen. Support sales cycle from solution design to implementation, coordinate cross-functional teams, provide product knowledge, monitor industry trends, contribute to forecasting, and improve processes to enhance customer satisfaction.

Drive new business for co-packaged optics and optical components in hyperscale data centers by identifying opportunities, developing strategic BD plans, supporting end-to-end pursuits, collaborating with R&D/product/marketing, engaging industry groups (OFC, OCP, OPTICA), and tracking market/competitive dynamics to meet revenue targets.