Jobs at Blacksmith

As a Technical Support Engineer, you'll assist customers with technical issues, improve product understanding, identify trends, and automate support processes.

The Account Executive will drive new business by acquiring clients in high-growth engineering companies, managing the sales cycle, and collaborating cross-functionally to improve sales strategy for a new CI market.

The Manager of Revenue Operations will oversee GTM systems, analytics, and processes, ensuring operational clarity across sales, marketing, and product functions. This role requires building scalable workflows, supporting forecasting, and driving strategic GTM programs while maintaining data integrity.

Lead product positioning, messaging, and go-to-market for a developer-focused infrastructure product. Drive launches, sales enablement, collateral, and developer-facing content while partnering with product, engineering, design, and sales to translate technical value into clear customer narratives.

As a Business Operations Lead, you will manage operational processes, enhance founder effectiveness, and adapt to a fast-paced startup environment.

The role involves managing the CEO's calendar, organizing travel, running the SF office, coordinating supplies, and ensuring a welcoming environment for employees by planning team events and improving office setup.

Own Blacksmith's visual and verbal brand across web, product, social, events, decks, and swag. Translate complex technical concepts into engaging visuals, build a scalable brand system, collaborate with founders and engineers on launch narratives, ship quickly and iterate publicly, and raise craft and quality across the company.

Own full-cycle hiring for GTM and Ops roles, build outbound sourcing/headhunting, partner with founders to define talent standards, run fast high-quality hiring processes, advise the business on market and talent strategy, and grow employer brand and long-term candidate pipelines.

Lead financial planning, forecasting, and reporting while partnering with founders to shape growth, capital investment, and pricing strategies at Blacksmith.

The Head of Capacity will manage capacity planning, demand forecasting, supplier relationships, and infrastructure expansion for Blacksmith's growing operations.