Jobs at Blueprint Expansion

Lead end-to-end onboarding for enterprise customers: run discovery, design solutions, configure and integrate systems, manage escalations, adopt AI-driven workflows, and ensure fast customer value and successful go-lives.

Own end-to-end delivery of complex enterprise SaaS implementations ($200K-$1M+ ACV). Serve as primary relationship owner for multiple accounts, lead project planning, scope and risk management, drive executive governance, provide technical solution guidance on integrations and APIs, manage data migration and UAT, and mentor delivery teams to ensure on-time, on-budget go-lives and successful handoffs to Customer Success.

Lead technical design workshops and architect end-to-end integrations and data migrations for enterprise Rocketlane implementations. Translate business requirements into implementable integration and configuration designs, produce technical specs and migration plans, advise on integration platforms and authentication patterns, and mentor internal implementation teams.

Lead strategic customer success for mid-market and enterprise accounts: create CS playbooks, drive adoption, retention, and expansion, monitor NRR/NPS/churn, run QBRs, identify risks/opportunities, and execute campaigns to boost product usage and renewals.

Lead and grow a team of Account Executives selling FedEx Digital Solutions into third-party ecosystems. Drive pipeline health, deal design, forecasting, CRM compliance, and cross-functional collaboration to meet revenue and growth targets while coaching and developing AE performance.

Support product marketing across FedEx Digital Solutions by developing messaging, positioning, sales and customer-facing materials, and case studies. Partner with Product, Sales, Enablement and cross-functional teams to translate technical product capabilities into clear value stories, build market/customer understanding, and support vertical and portfolio priorities (commerce, visibility, trade, data, developer tools).

Lead and build FedEx Digital's release communications function: translate technical product changes into clear customer and commercial messaging, create scalable processes and governance for many releases, coordinate cross-functional launch readiness, produce customer-facing content (release notes, emails, KB, FAQs), and own incident communications to minimize surprises and support business outcomes.

Support product marketing for FedEx Digital Solutions by developing messaging, positioning, sales enablement materials, case studies, and market insights across digital, data and industry solutions. Collaborate cross-functionally with Product, Sales, Content and Legal to translate complex product capabilities into clear customer value stories.

Sell FedEx digital products (visibility, sustainability, post-purchase) into large enterprise accounts. Manage 6-9 month sales cycles, develop territory/net-new business, partner with regional/global sellers, and close ACV deals typically $40k–$90k using consultative ROI-focused selling.

Lead the Product Marketing GTM process from intake through launch, manage timelines and dependencies, align cross-functional stakeholders, maintain launch plans and readiness trackers, support sales and marketing activation, and build scalable GTM workflows to improve speed, clarity and consistency for product launches.