Jobs at Box

Design, implement, and scale enterprise security architecture across identity, endpoints, network, SaaS, and AI systems. Lead zero-trust transformation, automate security workflows, build AI-augmented detection and response tooling, perform risk assessments and threat modeling, and mentor junior engineers while partnering cross-functionally to improve telemetry, monitoring, and incident response.

Own post-sales relationships for enterprise customers, driving adoption, workflow transformation, AI use cases, measurable outcomes, and long-term value. Serve as a strategic advisor by mapping workflows, defining success metrics, leading change management, conducting outcome-focused reviews, mitigating risks, and identifying expansion opportunities. Collaborate with Sales, Product, Engineering, and Professional Services while communicating customer insights and influencing product direction.

Own product strategy and execution for Box’s entitlements and billing platform across subscription and usage-based plans. Define customer and go-to-market experiences spanning purchasing, upgrades, usage, overages, cancellations, invoices, and reporting. Partner with Engineering, Design, Finance, Pricing, Revenue Operations, Sales, and customers to establish requirements, ensure data integrity, launch consumption-based billing features, support packaging and pricing changes, and enable sales teams.

Leads and develops a team of Business Development Representatives responsible for generating enterprise pipeline and meetings. The role includes hiring, coaching, performance management, career development, outbound sales strategy, forecasting, cross-functional collaboration, and optimizing sales processes with AI automation. The manager reports team performance to senior leadership and supports quota attainment across new and existing customer accounts.

Lead the design, implementation, and delivery of Box AI chat and agentic experiences across web and mobile applications. Focus primarily on React and React Native frontend architecture, while collaborating with backend engineers on APIs, interfaces, and delivery milestones. Shape product requirements, establish cross-platform development standards, review code, ensure accessibility and performance, monitor evolving AI capabilities, and participate in on-call support.

Drive technical wins for enterprise sales opportunities by researching customer problems, designing solutions, leading value-based demos, explaining Box’s AI and content management platform, managing extended technical teams, and supporting field marketing events. The role requires strong business acumen, presentation skills, enterprise content management expertise, and fluency in AI concepts, integrations, APIs, and modern architectures. Travel is required up to 50%, with a minimum of three days per week in the San Francisco office.

Designs and delivers sales enablement curricula, onboarding, workshops, skill labs, coaching, role-play programs, and learning assets for B2B SaaS account executives. Uses CRM data, call recordings, seller feedback, and analytics to diagnose skill gaps, establish training KPIs, and improve ramp time, proficiency, conversion, and sales performance. Coordinates programs across regions and stakeholders while applying AI tools to enhance enablement.

Manage commercial sales strategy and operations across demand generation, PLG, SMB, and mid-market segments. Support forecasting, pipeline reviews, QBRs, territory and capacity planning, reporting, funnel optimization, and cross-functional GTM alignment. Translate complex data into executive insights, improve sales processes, and identify AI-driven workflows that increase productivity and sales performance.

Leads Box’s engineering-first FinOps team responsible for forecasting and optimizing public cloud, SaaS, and AI spending. Builds scalable tooling, pipelines, and models using GCP, BigQuery, Python, and SQL; translates cost and usage data into executive insights; drives optimization and governance initiatives; establishes dashboards and operating metrics; develops senior engineers and data scientists; partners with Cloud Ops, SRE, Data, and Finance; and oversees on-call incident response and reliability improvements.

Owns Box’s global customer-facing consumption program, monitoring usage and overages, coordinating billing and account actions, resolving operational issues, and supporting customer reporting. The role serves as a subject matter expert on consumption billing, translates business requirements for analytics and product teams, assesses policy and product changes, creates operational guidance, and orchestrates cross-functional workstreams. It also leads expansion of consumption-based billing to additional Box products.

Drive critical cross-functional initiatives at Box, managing programs from inception to delivery while collaborating across departments and mentoring other TPMs.

Design and deliver sales enablement curricula, onboarding, workshops, skill labs, coaching, role-play programs, and assessments for Box Account Executives. Diagnose skill gaps using seller performance data, CRM analytics, call recordings, and feedback. Manage training programs across regions, create learning assets, establish performance benchmarks, and measure outcomes such as ramp time, proficiency, conversion, and win rates. Leverage AI tools to improve sales skills development.

Lead go-to-market for the Box Developer Platform: craft positioning, messaging, and content; drive integrated GTM and pipeline; enable sales; partner with product, developer relations, partners, and customers; represent Box at events and analyst briefings; use AI-first workflows for market research and content acceleration.

Advise enterprise customers on technical solutions using Box, including custom document vaults, large-scale file migrations, CRM integrations, application development, and API scripting. Serve as a trusted technical advisor across technical and non-technical stakeholders while applying SaaS, cloud, programming, REST API, and integration expertise to complex business transformation challenges.

Advise enterprise customers on technical solutions using Box, including custom document vaults, file migrations, CRM integrations, application design, and API scripting. Serve as a trusted technical advisor, translate between technical and non-technical stakeholders, and support business transformation initiatives. Apply cloud and SaaS expertise, software development lifecycle knowledge, RESTful API concepts, and programming skills while collaborating across teams and continuously developing technical capabilities.

Manage full sales cycle for SMB customers (1-500 employees): prospect, conduct discovery and demos, negotiate and close deals. Research prospects, develop territory plans, influence stakeholders, build pipeline, meet KPIs, and conduct face-to-face customer visits within assigned territory.

Lead the roadmap for events, signaling, and asynchronous processing across internal and external use cases. Drive product discovery, define specs and success metrics, improve system efficiency, partner with architects and engineering, establish performance instrumentation and reporting, externalize developer-facing eventing capabilities, and coordinate cross-site execution to deliver measurable platform outcomes.

Lead design and implementation of Box's job architecture and career frameworks. Analyze organizational data to identify capability gaps and redesign leveling, job families, and career ladders. Partner with HR, Compensation, Legal, and business leaders to pilot, roll out, and iterate programs. Apply job-analysis and leveling expertise to an AI-augmented workforce and own additional talent and org development initiatives end-to-end.

Lead and run Box's ISO AIMS (ISO 42001) certification program: create and assess AI governance, execute external audits, remediate control gaps, maintain auditor relationships, and align compliance across frameworks (ISO, PCI, SOC, NIST). Communicate compliance posture and drive continuous improvement with cross-functional teams.

Lead technical innovation across strategic partnerships by designing and building AI and cloud integrations, prototypes, demos, and solution accelerators. Advise partners and internal teams from concept to scalable implementation, create technical playbooks and demo libraries, support presales engagements, and translate partner insights into product and go-to-market strategy to drive joint growth.