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The Senior Analyst Relations Manager at Braze will manage relationships with key industry analysts, drive educational programs about the company’s technology, oversee participation in major evaluations like Gartner Magic Quadrant, and communicate insights from analysts to internal stakeholders. Responsibilities include managing analyst communications, leading cross-functional evaluations, and reporting on program success.
As an Engineering Manager at Braze, you will lead the Product Partnerships team, focusing on optimizing e-commerce integrations like Shopify. Your role involves overseeing system development, supporting team growth, and collaborating with product managers and designers to meet product goals.
The Vice President of Customer Success, Americas will lead the strategy and team to drive customer satisfaction, retention, and growth. Responsibilities include developing strategies for customer health, leading and mentoring the team, building customer relationships, and collaborating across functions. A strong focus on upselling, analyzing feedback, and advocating for customers is essential.