Jobs at Chime
37

All Jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Legal
Marketing
Operations
Product
Project Mgmt
Tap to close

Senior Technical Program Manager

Chime
San Francisco
1 day ago
+45
To support our rapid growth, we are looking for a director of technical program management in our San Francisco office. This is a strategic role as you will be building the foundation of program and portfolio management from the ground up. As the Director of TPM, you will work with engineering leaders, product management teams, and cross functional teams to plan and deliver our ambitious portfolio roadmaps.

Product Marketing Manager

Chime
San Francisco
1 day ago
+45
As a Product Marketing Manager, you will be responsible for leading strategy, planning and execution of Go-to-Market plans for new product features and launches. Working cross-functionally with Marketing, Paid Acquisition, Lifecycle, Product, Design, and more, the Product Marketing Manager will activate go-to-market strategies ranging from top-of-funnel awareness campaigns down to lower-funnel conversion campaigns. 

Senior Application Security Engineer

Chime
San Francisco
1 day ago
+45
Evangelize security best practices across the company. Build security into our SDLC, manage our bug bounty program, manage 3rd party penetration tests, etc. Build automation and monitoring to enforce security policies and detect threats. Build safe-by-default guardrails for engineers to use. Present findings and explain impact and solutions to any level of leadership and other engineers. Partner with engineering to threat model new services and infrastructure.

Lifecycle Marketing Manager

Chime
San Francisco
1 day ago
+45
We’re hiring a lifecycle marketer to play a critical role in some of Chime’s most important initiatives. In this role, you will work closely with our product and marketing teams to help design, implement, measure, and iterate on lifecycle strategies that drive our business metrics. Experimentation and a customer-centric mindset must be core to the lifecycle programs you’ll build. If you’re creative, goal-driven, and love working in a fast-paced environment alongside passionate colleagues, we want to meet you. This role requires a high degree of collaboration with other teams to plan and execute against shared goals, delivering seamless experiences across the app, website, and all lifecycle channels. The ideal candidate should have experience in building engaging lifecycle programs in results-driven environments, have proven success in improving key metrics, developing aggressive experiment pipelines for continuous innovation, all with a highly empathetic, customer-centric mindset.

Compliance Operations Specialist (KYC/CIP/CDD)

Chime
San Francisco
1 day ago
+45
As a Compliance Operations Specialist at Chime you’ll be joining our fast-growing compliance operations team. You’ll immerse yourself by learning how current laws and regulations affect Chime and its members. You’ll work closely with both internal and external risk, legal and member services teams to ensure we’re mitigating our regulatory risk via account investigation, program control oversight, and policy testing. Help us ensure our members get the safest and best experience Chime can provide!  

Business Operations Manager

Chime
San Francisco
1 day ago
+45
Business Operations is a new function at Chime. We drive operational excellence to empower our teams to efficiently and effectively deliver value to our members at scale. We are looking for a strong operator, self-starter, and exceptional problem solver with a demonstrated track record of driving enterprise-wide change. You’ll interface with leaders across the business, building a deep understanding of how the company operates. As a founding member of this function, you’ll develop and implement tools, processes, and best practices, ultimately setting the bar for how we operate as a company.

Manager, Enterprise Risk Management (BC/DR)

Chime
San Francisco
1 day ago
+45
As the Manager for Business Continuity & Disaster Recovery within the Enterprise Risk Management (“ERM”) Program at Chime, you’ll be responsible for assisting in the development, implementation, and management of corporate wide business continuity and contingency planning efforts. This role will help drive and deliver effective business continuity and disaster recovery strategies to support and, in time of disaster, recover the company's critical business functions. You’ll ensure we adhere to relevant federal, state, and local agency laws, regulations, and guidance, as well as industry standard practice. This will involve partnership with internal teams, as well as collaboration with our issuing bank partner’s legal and compliance teams, to facilitate quality and innovative risk management solutions. 

Manager, Enterprise Risk Management (TPRM)

Chime
San Francisco
1 day ago
+45
As the Manager for Third Party Risk Management within the ERM Program at Chime, you’ll be responsible for assisting in the development, implementation, management/administration of corporate wide third-party risk management efforts. This role will help drive and deliver effective third-party risk management strategies to support third-party evaluation, contracting, on-boarding, periodic monitoring, and off-boarding. You’ll ensure we adhere to relevant federal, state, and local agency laws, regulations, and guidance, as well as industry standard practice. This will involve partnership with internal teams, as well as collaboration with our issuing bank partner’s legal and compliance teams, to facilitate quality and innovative risk management solutions.

Engineering Manager, Risk

Chime
San Francisco
2 days ago
+45
Chime is looking for an engineering leader to help manage and guide one of the technology groups responsible for powering our bank-account features, mobile applications, platforms, service architecture, and third-party integrations. This team is responsible for major components of new feature development and the scalability of Chime’s infrastructure as we accelerate our growth.

Product Manager, Credit

Chime
San Francisco
5 days ago
+45
We’re looking for a Product Manager who wants to connect our members to their credit. Working with the Credit team at Chime, you'll build features and services that help members understand what their credit is, and build products that help our members take action to improve their credit. You bring deep empathy but can effectively prioritize with limited resources. You have a growth mindset and want to be challenged. You have a high bar and want to be a difference-maker in the organization. You’ll bring a sense of urgency that matches the incredible opportunity we have ahead of us.

Lead Data Analyst, Product

Chime
San Francisco
6 days ago
+45
In this high impact Lead Product Analyst role, you will have the opportunity to relentlessly leverage data, data science, experimentation and analytics to understand what products and features delight and engage our members and what products and features we need to improve, and why. We have a few roles available and thus can align you closely with your area of expertise. As we get to know you, we will align you with one, two or up to three areas of analytics such as core banking, credit and lending, growth and engagement, member financial health, or member experience.

Marketing Operations Manager

Chime
San Francisco
6 days ago
+45
We’re hiring a marketing operations manager to play a critical role in the continual building and improvement of triggered and ad-hoc lifecycle campaigns and programs across the business. A customer-centric mindset and knack for uncovering opportunities for experimentation and improvements must be core to your work. Unlike some Marketing Ops roles, you won’t manage the tech stack, but you will leverage it to help execute on a wide array of campaigns and triggers, optimizing engagement across lifecycle channels. If you’re methodical, detail-oriented, goal-driven, and love working in a fast-paced environment alongside passionate colleagues, we want to meet you.

Senior Site Reliability Engineer

Chime
San Francisco
1 week ago
+45
The SRE engineer will act as our authority on implementing DevOps methodologies, building tools and services to allow application teams and others to self-service, and drive cross-team communications to ensure we ship stable and performant services. Our ideal candidate is confident in their ability to dive in, troubleshoot, and tackle infrastructure problems head-on, coupled with an insatiable drive to excel and a hunger to learn.

Software Engineer, Performance Engineering

Chime
San Francisco
1 week ago
+45
Participate in the rapid evolution of Chime, using an agile performance engineering methodology. Apply the latest tools, techniques and research insights to drive improvements into the core financial products. Work on a disruptive product that’s already generating substantial revenue but also growing rapidly. Solve challenging problems that will continue to further Financial services in the cloud. Build a product that will leverage the scale of unlimited resources available in the cloud.

Senior Software Engineer, Machine Learning

Chime
San Francisco
1 week ago
+45
In this role, you’ll be a part of the Machine Learning and Data Science team that combats fraud, improves member experience, creates recommendations for users and much more . You’ll help implementing ML models in production and help build the infrastructure to train, deploy, track and measure them. 

Senior Product Manager, Risk

Chime
San Francisco
1 week ago
+45
At Chime, we believe in the power of our product to help people lead healthier financial lives. Our risk team is tasked with keeping our members’ accounts safe, providing them uninterrupted access to their money, and minimizing the company’s risk exposure and fraud loss. We are looking for a Senior Product Manager to lead our Risk and Disputes team. This team is responsible for fraud prevention, account takeover, identity management, and dispute management. You will partner with risk operations, engineering, and data science teams to build, test, execute, and iterate new and existing product solutions that reduce fraud loss, protect our members, and create a world-class experience for our members.

Senior Data Engineer, Processing and Serving

Chime
San Francisco
1 week ago
+45
The Data engineering team has been created keeping in mind the importance and criticality of data for the overall success of Chime. The mission of the group is to build a scalable data platform that caters to the data plumbing needs of Chime. As one of the founding members of this team, you will have the rare opportunity to build scalable data systems from scratch. Additionally, you will have the unique opportunity to architect and build workflows that could potentially become de facto standards for the fintech industry.

Senior Machine Learning Engineer

Chime
San Francisco
1 week ago
+45
Design and implement the infrastructure required to train models at scale. Implement ML/DL models that fight fraud and minimize the company’s risk. Work with the data team’s infrastructure to build real time and offline feature databases. Work with the data team to create the infrastructure to build and maintain the datasets from which models are created. Build the model serving systems with which we can deploy our models to production. As we grow, scale the ML system to be able to support more use cases and ML model types. Being able to pick up on technologies we use: MySQL, Python, AWS, Snowflake, Looker, and Kafka among many other.

Senior Product and Regulatory Counsel

Chime
San Francisco
1 week ago
+45
As Senior Product and Regulatory Counsel, you’ll have a broad range of responsibilities providing legal guidance on financial product development initiatives. You will partner with other Chimers to develop new products, negotiate bank and other partner agreements and advise on legal risk and regulatory compliance. As we expand our offerings and our business relationships, your analysis and insights into the financial technology, banking and consumer finance spaces will guide and impact company and the financial health and well-being of our customers.

Senior Data Engineer, Ingestion

Chime
San Francisco
1 week ago
+45
In this role, you’ll be responsible for managing the team overseeing the design, development and operations of large-scale, real-time data systems. The ideal candidate will be excited by the prospect of owning, optimizing or even re-designing our company’s data architecture and building out a team to support our next generation of products and data initiatives. Your Data Engineering team will support our software developers, database architects, data analysts, data scientists, and machine learning engineers on back-end data initiatives.

Litigation Counsel

Chime
San Francisco
1 week ago
We work on complex and impactful legal problems every day, and we’re looking for a versatile attorney to help protect our growth stage business. This role will help develop and drive processes for handling disputes and litigation in a manner that aligns with our values. As Litigation Counsel, you will lead our litigation and regulatory response activities. Responsibilities include managing pre-litigation, litigation, regulatory inquiries, and alternative dispute resolution for a wide variety of customer-related disputes. You will gain a deep understanding of Chime’s products and act as the face of Chime, resolving conflicts, setting strategic direction and shaping our relationships with customers, regulators and other external stakeholders.

Front End Engineer

Chime
San Francisco
1 week ago
Design, develop, test, refactor, and scale new and existing internal tools. Design, develop, test, refactor, and scale consumer-facing product features that improve the interaction between our members and our colleagues in Risk and in Member Services. Develop thoroughly tested code . Participate in code reviews and thoughtfully provide constructive feedback. Collaborate effectively with other technology teams and architects to solve complex problems spanning their respective areas. Mentor up-and-coming developers.

Full Stack Engineer

Chime
San Francisco
1 week ago
As a member of our Fraud, Risk and Member Services Engineering team (FRaMS), you’ll build tools and systems to help your colleagues better serve our members and member-facing features to improve member engagement and continued satisfaction. This includes our internal member services tool, customer support bot and dispute resolution tool. 

Mobile Software Engineer

Chime
San Francisco
1 week ago
Design, develop, test, release, and scale new and existing consumer product features and mobile architecture. Work closely with our product team to launch new features. Develop thoroughly tested code and conduct quality assurance on all new code alongside our QA team. Collaborate effectively with other technology teams and architects to solve complex problems spanning their respective areas. Work in a team as well as independently to deliver on aggressive schedules and goals.

Lead Designer, Product

Chime
San Francisco
1 week ago
We’re seeking a talented and driven Principal Product Designer to join the growing Design team at Chime, where we are working hard to better the financial lives of our members. You’ll be working as both a team lead and individual contributor, improving design team processes while designing for critical cross-functional projects end-to-end. Your focus will be making finance simpler and better for our members. As a Principal Product Designer, you’ll be guiding other product designers towards the best possible design and UX outcomes for our members while staying mindful of business needs and constraints. You know that user experience goes beyond pixels and you’re able to influence organizations to create experiences that hit the highest bar. You will facilitate cross-functional collaborations, which will help the design team operate more strategically, holistically, and effectively. You will also help set the gold standard for design execution by collaborating closely with the Head of Design, and together you’ll establish a vision for the future of Chime’s products.

Director, People Operations

Chime
San Francisco
1 week ago
We are building our People team and are looking for a Director of People Operations to work closely with the People & Talent team to build Chime’s infrastructure, programs, and processes for scale. This role will report to Chime’s VP of People. The Senior People Partner will interact with all levels in the organization through honest, and inclusive communications.

Director of Quality, Member Services

Chime
San Francisco
1 week ago
As the Director of Quality, you and your team will be responsible for identifying, creating, driving, and tracking strategic initiatives and developing a scalable way to implement and monitor quality performance across multiple locations. You’ll lead development of an actionable goal commitment strategy that ensures the goals set for the quality organization are achieved or exceeded. In this role, you will collaborate with numerous operational, training, data, and software development teams to identify, define and specify solutions that improve both quality and investigator performances. You will be able to understand how to identify the right inputs to achieve meaningful outputs, implement closed loop processes and measures to ensure improvements are quantified. You will have proven ability to assess situations and guide teams toward both short-term and longer-term systemic changes. In this role you will experience a wide range of difficult problem-solving situations, strategic to real-time, requiring extensive use of data collection and analysis, and deliver results that scale globally.

Backend Engineer

Chime
San Francisco
1 week ago
Chime is looking for an engineer eager to grow expertise in building technology that powers our mobile app. This position will span a large range of the tech stack from new API architecture and design for mobile client consumption, to the execution of new microservices that power relevant domains.

Senior UX Writer

Chime
San Francisco
1 week ago
We’re seeking a word-obsessed Senior UX Writer to join the growing Design team at Chime. You’ll work closely with our design and product teams to establish and evangelize a consistent product voice. You’ll collaborate across functions, including brand, marketing design, product design, user research, content strategy, compliance, and more. Your focus will be creating language that humanizes finance and simplifies its complexity for our members. As a Senior UX Writer, you will build upon our existing brand voice to help the product design team (and the company) operate more cohesively, consistently, and with greater velocity. You will help set the gold standard for brand and content execution and you’ll establish a vision for the future of Chime’s product voice strategy.

Senior Manager of Service Capacity Planning and Forecasting

Chime
San Francisco
1 week ago
The primary responsibility of this MS Team Role will be to consolidate projection inputs from those cross-functional partners and work with our state-side and nearshore teams to build precise models that forecast our support needs. This person will work closely with our Operations, Finance, Vendors, Training, and QA teams to gather the necessary information for making these projections and then be expected to deliver updated results to the management teams consistently. Scalability is a priority and providing precise and reliable staffing, volume, and growth projections are critical to keeping up with our growth.

Analytics Manager, Research

Chime
San Francisco
1 week ago
In this role you will lead a team to complete data-driven research and analytics to answer some of Chime’s most important questions. You will look at impacts of various world-wide, US-wide or Chime-wide issues (coronavirus, tax policies, outages…), as well as investigate trends in our key performance indicators and explain analytically what is driving various changes to our metrics. You will have the opportunity to answer questions and provide actionable insights that impact every facet of Chime by partnering closely with various stakeholders and Chime leadership. It will take a creative mind that can connect the dots AND tell the story.

Product Manager, Growth Invite Friends

Chime
San Francisco
1 week ago
We are looking for a Product Manager, Growth to build growth product experiences and infrastructure to accelerate the growth of our business. You will drive decision-making through customer insights, quantitative analysis and AB testing. You will own the strategy, roadmap and execution of key Growth initiatives. This includes optimizing our onboarding flows, improving our new user experience, and identifying the next set of new features that will delight our members need and motivate them to invite their friends to join Chime. 

Senior Accountant

Chime
San Francisco
1 week ago
Manage the Accounts Payable function, including review of contract, coding, matching, payment, and support the AP accountant. Review bank reconciliations to ensure cash receipts, disbursements, and bank fees have been properly reflected in the general ledger. Help develop, implement, and roll out the company’s expense reimbursement policy and review and process expense reports using the company’s reimbursement tool. Prepare and process semi-monthly payroll for company employees including off-cycle payrolls and manual checks as needed; Prepare payroll journal entries and reconcile payroll related GL accounts. Partner with People Ops to understand payroll strategies and deliver recommendations to help improve the payroll process. Month-end close activities: Perform and review monthly accounting close activities as assigned, such as bank reconciliations, fixed assets, prepaids reconciliations, accrued liability, other balance sheet reconciliations, and preparation of journal entries Help document, implement and maintain appropriate accounting policies, processes and internal controls. Assist the Accounting Manager in researching, analyzing and interpreting complex technical accounting issues and new accounting standards. Identify opportunities for process improvements; suggest and implement improvements to scale and automate manual procedures and computations. Assist management in completing special projects and analyses on an ad-hoc basis.

Lead Data Analyst, BI/Visualizations

Chime
San Francisco
1 week ago
As a Lead BI / Visualization Analyst, you will democratize data and drive data-obsessed decisioning for all employees by helping to lead and manage Chime’s Looker instance. In this particular role, you will lead Looker administration - managing the governance that allows for responsible data democratization and decisioning with trainings, guidance, style guides, access controls and SQL / LookML code reviews.

Product Analyst, Chatbot

Chime
San Francisco
1 week ago
In this high impact Product Analyst role, you will have the opportunity to relentlessly leverage data science, analytics and experimentation to build and improve our AI assistant and automated member support experiences. Your expertise and analysis will help drive the first contact our members have with Chime. As a product analyst, you will own the analytical lifecycle and optimization of the automated experiences while working with the latest in chatbot technology to make our members fully self service.

Paid Search Specialist

Chime
San Francisco
1 week ago
Drive new user enrollment while optimizing for LTV through Paid Search. Identify new keyword expansion opportunities in new and existing campaigns. Build out and launch campaigns. Work with partners to get into and prove out new BETAs. Own all testing methodologies with search, including and not limited to bidding, audiences, ad copy and landing pages. Build out reporting to highlight performance and identify key trends. Drive short-term and long-term search strategy and share findings with stakeholders. Tackle monthly and quarterly performance goals . Work with SEO on keyword & content expansion strategies. Work with compliance, and the broader marketing team to ensure all messaging is up to date. Develop a strong, working relationship with our Search Partners (Google, Microsoft, etc.).

Senior Product Manager, Support Experience

Chime
San Francisco
1 week ago
We’re looking for a product manager to lead our support agent products. This team is responsible for developing and deploying sophisticated, beautifully designed, and effective products that enable our member services teams to be operationally excellent and deliver exceptional service to our members.