Teams at Conviva

Provide Tier 1 and Tier 2 IT support for a Mac-first workforce, including device management, onboarding and offboarding, access administration, endpoint security, conference room and AV support, inventory, software licensing, and e-waste disposal. Support executives, maintain documentation, resolve tickets within SLAs, escalate complex issues, and partner with IT engineers on rollouts and automation. The role is office-based at least four days per week.

Own full-cycle technical recruiting for engineering, AI/ML, and product roles. Partner with engineering leaders, source and close difficult technical candidates, reduce time-to-fill, and build scalable recruiting processes. Create sourcing playbooks, candidate scorecards, market maps, and recruiting workflows. The role requires demonstrated use of AI tools in recruiting and is fully on-site in Foster City, California.

Manage strategic media and entertainment accounts, drive renewals and expansion revenue, negotiate contracts, and build executive relationships. Own account strategy, product adoption, customer satisfaction, organizational mapping, and cross-functional initiatives. Lead customer meetings and Quarterly Business Reviews while partnering with technical teams to demonstrate product value and grow Conviva’s solutions within complex enterprise accounts.