Jobs at Epiq

Manage sales of eDiscovery services, achieve revenue targets, nurture client relationships, and achieve customer satisfaction while building a sales strategy.

The eDiscovery Senior Client Services Project Manager manages client projects, trains teams, and ensures service delivery by collaborating with internal departments.

Responsible for configuring CLM environments, including setup of workflows and permissions, troubleshooting issues, and providing user support.

The role focuses on managing eDiscovery projects, ensuring client satisfaction, and coordinating tasks across various stages of the EDRM Model.

Lead requirements, design, configuration, and validation of AI/GenAI capabilities within a CLM platform. Collaborate with legal, procurement, and data science teams to implement NLP/GenAI features (clause extraction, risk scoring, contract generation), manage testing/UAT, optimize templates and clause libraries, and deliver reporting and change management to drive adoption.

The CLM Consultant/Configuration Engineer implements and optimizes CLM solutions, collaborating with teams to ensure successful adoption and configuration tailored to client needs.

The Director of Product Development will lead engineering teams, drive cloud operations for eDiscovery, manage product development, and ensure application performance while collaborating with stakeholders.

Support senior client services by coordinating and executing eDiscovery projects: convert client requirements into operational work, manage intake, handle Relativity/DMX review platform tasks, troubleshoot data issues, generate privilege logs and reports, control budgets and approvals, provide shift handoffs, drive client satisfaction, and participate in process improvement to ensure timely, high-quality delivery.

Support senior client services in eDiscovery project coordination and execution. Convert client requirements into operational work, manage review platforms (Relativity/DMX), prepare intake data, troubleshoot data issues, manage budgets, reporting, privilege logs, handoffs, and drive client satisfaction while participating in process improvements.

Configure and maintain Contract Lifecycle Management (CLM) systems to meet client requirements: build templates, workflows, roles, permissions; translate business requirements into technical configurations; test, document, troubleshoot, and support users post-implementation.

Configure and maintain CLM environments (templates, workflows, roles, permissions); translate business requirements into configurations; test and validate setups; troubleshoot issues; document configurations; assist with user training and post-implementation support.

Perform billing validation, revenue forecasting, budget vs actual and month-over-month variance analysis. Build and maintain cost/pricing models, reconcile invoices and estimates, partner with project managers, manage high-volume datasets, and deliver ad-hoc financial reports and analyses to support decision-making.

Manage and oversee cybersecurity reviews, vulnerability assessments, data privacy, and SIEM processes. Collaborate with IT/security teams, provide technical support, analyze security data, document protocols, ensure governance compliance, and coach security staff to improve security posture and operational performance.

Design and develop AI-driven, cloud-native products for clients. Lead technical decisions and collaborate with teams to integrate AI models into applications.

The Sr. Consultant - Invoice Review will analyze legal invoices, providing insights to drive cost-saving measures for clients while managing multiple projects.

The Director of Engineering will lead the Epiq AI Labs team, focusing on hands-on engineering and team management, and will ship production code while mentoring engineers and ensuring quality standards.

Lead and manage a Client Services team delivering eDiscovery projects; serve as primary client liaison, ensure service delivery, resolve complex issues, manage budgets/forecasting, drive process improvements, and develop subject-matter expertise in client tools.

Advise clients on antitrust eDiscovery compliance using machine learning and generative AI. Build and validate TAR/AI models (Epiq AI, Relativity, Reveal, Brainspace), craft LLM prompts, draft defensible protocols, train/transfer workflows to review teams, and support client-facing, pre-sales, and thought-leadership activities. Must manage multiple projects and meet deadline-driven schedules.

The Account Director manages client relationships, sells litigation support services, identifies new business opportunities, and collaborates with internal teams to ensure satisfaction and meet sales goals.

The role involves managing legal operations consulting services, leading client projects, fostering relationships, and providing high-quality advisory services in corporate legal departments.