This role involves being the primary technical contact for key Fastly customers, managing relationships, resolving escalations, and mentoring team members. The engineer will utilize technical expertise in cloud architecture, networking, and scripting to improve client operations, support product implementation, and advocate for the customer's needs.

The Senior Customer Solutions Engineer provides technical support and builds relationships with key clients, ensuring successful implementation of Fastly's products and managing escalations. They leverage technical expertise to drive customer initiatives and mentor other engineers.

Build, deploy, and maintain large-scale data stores and backend services; create monitoring, dashboards, and automation tools (primarily in Go); manage configuration and backups with Terraform and Kubernetes; provide technical leadership, documentation, mentorship, and participate in on-call rotation to ensure reliability and scale.

Lead architecture and technical direction for Platform Engineering initiatives, drive cross‑org programs (CI/CD, observability, runtime, security), define platform standards and paved roads, mentor senior engineers, and represent Platform Engineering to stakeholders to improve developer experience and operational excellence.

As VP of Global Account Management, you will lead a strategy to enhance customer success and retention through a data-driven approach and strategic partnerships while mentoring a high-performing global team.

Lead the development of scalable, reliable traffic management services. Collaborate across teams, mentor engineers, and ensure high performance and availability.

The Global People Partner Director will provide strategic HR leadership, aligning people strategies with business goals, fostering an inclusive culture, and using analytics to drive organizational success.

The Global People Partner Lead will serve as a strategic advisor to senior leaders, aligning HR strategies with business objectives, leading organizational design, developing workforce plans, and utilizing data analytics to drive success in G&A functions.

Lead the Security Detection Engineering team, develop detection programs, improve incident response, and mentor security engineers to enhance threat detection capabilities.

The Customer Support Engineer provides technical support and guidance on the Fastly Edge Cloud Platform, troubleshooting configurations, assisting customers with UI navigation, and handling inquiries via various channels while advocating for their needs.

The Senior Program Manager will lead critical product development and engineering initiatives, collaborating across teams to drive successful business outcomes and ensure timely delivery of projects.

The Senior Product Manager will drive customer adoption for network services, define product roadmaps, and monitor success metrics while collaborating with teams and stakeholders.

As a Customer Support Engineer, you'll troubleshoot edge cloud platform issues, aid customers with configurations, manage inquiries across multiple channels, and support technical troubleshooting effectively.

As a Staff Software Engineer, lead the design and development of scalable systems for Fastly, mentor engineers in Go, and drive technical evolution while collaborating cross-functionally.

As a Staff PKI Systems Engineer at Fastly, you'll design and maintain TLS certification authority and PKI systems, lead cryptographic operations, drive system automation, and mentor engineers to ensure security and compliance in complex environments.

The role involves financial modeling, forecasting, and business partnering, including data automation and reporting enhancements for strategic finance.

The Systems Engineer will design, implement, and maintain IAM solutions, focusing on directory services and authentication protocols while optimizing processes through automation and collaboration.

The Senior Enterprise Business Systems Analyst will analyze and improve the Revenue Systems landscape, managing CPQ processes, systems integrations, UAT, and operational support while utilizing SQL and collaborating with technical teams.

The Solutions Architect will guide customers in integrating Fastly solutions, design technical solutions, and provide training and support. Responsibilities include onboarding, performance tuning, and collaborating with sales engineers.