Jobs at Five9

Leads Five9’s global demand generation engine, including campaign strategy, ABM, sales development, partner and customer marketing, events, budget allocation, and pipeline forecasting. Partners with Sales, Finance, and Marketing leadership to drive qualified opportunities across regions and segments. Oversees global teams, applies AI across demand operations, manages funnel metrics and attribution, and builds scalable programs for enterprise technology markets.

Individual contributor responsible for acquiring new customers and driving revenue in a mid-market region. Own the full sales cycle, build pipeline through networking and cold-calling, meet quotas, forecast in SFDC, present business plans, and ensure customer satisfaction through implementation and support.

Manage and close inbound/warm sales opportunities for Five9’s cloud contact center products. Build and maintain a sales pipeline, track opportunities in Salesforce, meet monthly quotas, present value propositions, and act as product subject-matter expert while collaborating with the team.

The Commercial Account Director is responsible for managing customer relationships, developing sales strategies, driving revenue, and ensuring customer retention and satisfaction while identifying upselling opportunities.

The Commercial Account Director manages relationships and strategy for existing accounts, driving new business and ensuring customer retention through upselling, sales strategy development, and market analysis.

Individual contributor responsible for acquiring new mid-market customers, building pipeline, owning full sales cycle, meeting quotas, forecasting in SFDC, and ensuring customer satisfaction and retention.

Manage and close net-new commercial accounts using warm leads. Build and maintain a sales pipeline, qualify and advance opportunities through the sales cycle, meet monthly KPIs/quotas, use Salesforce.com CRM, present product value, and act as a subject matter expert on Five9 services and products.

The Senior Manager, Engineering - AI Agents will lead a team to develop AI Agent software for customer support, ensuring high-quality delivery and operational excellence.

Owns sales execution enablement across regions and business segments by building playbooks, training, deal-planning tools, competitive resources, coaching frameworks, and sales methodologies. Uses conversation intelligence and performance data to identify skill gaps and measure impacts on win rates, deal size, cycle time, and process adherence. Partners with Sales Operations on CRM configuration, process design, and reporting while facilitating live and virtual training.

Lead design and governance of global sales incentive plans, quota and territory models, and compensation economics for a hybrid SaaS/usage revenue model. Build pay mix, accelerators, SPIFs, and rollout communications; benchmark market levels; model attainment distributions; and partner with sales, finance, and operations to drive and govern plan performance.

The Senior People Partner will drive People initiatives, execute talent strategies, foster relationships, and enhance employee engagement amid company transformation.

Own paid media strategy, budgets, experimentation, and pipeline targets across paid search, social, and programmatic channels. Lead A/B and multivariate testing for creative, audiences, offers, landing pages, and conversion paths. Manage agencies and vendors, optimize full-funnel performance, partner with ABM and sales, use AI and analytics tools, and mentor paid media team members.

Lead a small Solution Consulting Operations team to modernize and scale demo environments, enable new product launches, build self-service tools, and embed AI-driven automation to reduce prep time and improve sales effectiveness. Partner with Product, Engineering, Marketing, and SC leadership to drive roadmap, metrics, and organizational change.

The Enterprise Sales Account Director builds customer relationships, develops sales strategies, drives new revenue, and manages existing accounts to enhance customer satisfaction and retention.

The Associate Customer Success Manager will act as a liaison between customers and Five9, addressing concerns, ensuring timely delivery of solutions, and managing high severity requests.

The Strategic Sales Director creates and closes sales within named accounts, aligning business needs with Five9's cloud solutions, and managing post-sales support.

The role involves executing legal processes for sales, negotiating complex agreements, collaborating with multiple internal teams, and improving legal documentation for a cloud-based service company.

The Enterprise Sales Director is responsible for driving revenue by acquiring new customers, managing sales cycles, and meeting sales quotas while ensuring customer satisfaction.

The Senior Product Marketing Manager will oversee outbound dialer campaigns, crafting messaging, launching products, creating sales content, and driving customer engagement and collaboration across teams.

The Enterprise Sales Director is responsible for acquiring new customers, driving revenue, and managing the sales cycle within a designated region or accounts.