Jobs at Five9

The Senior People Partner drives HR initiatives, collaborates with leaders, manages employee relations, and promotes engagement while aligning strategies with business goals.

Individual contributor responsible for acquiring new mid-market customers, building pipeline, owning full sales cycle, meeting quotas, forecasting in SFDC, and ensuring customer satisfaction and retention.

Manage and close net-new commercial accounts using warm leads. Build and maintain a sales pipeline, qualify and advance opportunities through the sales cycle, meet monthly KPIs/quotas, use Salesforce.com CRM, present product value, and act as a subject matter expert on Five9 services and products.

The Senior Manager, Engineering - AI Agents will lead a team to develop AI Agent software for customer support, ensuring high-quality delivery and operational excellence.

The Tax Manager will oversee all US and international tax activities, ensuring compliance, managing tax provisions, returns, and working with tax authorities.

The Commercial Account Director is responsible for managing customer relationships, developing sales strategies, driving revenue, and ensuring customer retention and satisfaction while identifying upselling opportunities.

The Commercial Account Director manages relationships and strategy for existing accounts, driving new business and ensuring customer retention through upselling, sales strategy development, and market analysis.

As an intern, you'll develop AI software and integrate AI technologies, using Java and modern PaaS for scalable applications. You'll also test AI integration and document processes.

Individual contributor responsible for acquiring new customers and driving revenue in a mid-market region. Own the full sales cycle, build pipeline through networking and cold-calling, meet quotas, forecast in SFDC, present business plans, and ensure customer satisfaction through implementation and support.

Manage and close inbound/warm sales opportunities for Five9’s cloud contact center products. Build and maintain a sales pipeline, track opportunities in Salesforce, meet monthly quotas, present value propositions, and act as product subject-matter expert while collaborating with the team.

The RVP of Sales will lead a team of Enterprise Sales Directors to exceed revenue targets, drive new customer acquisition, and represent the region at QBRs. This role requires building a strong sales culture, accurate forecasting, and achieving quotas in the contact center AI ecosystem.

The Channel Sales Manager will manage software sales through partners, develop business plans, maintain relationships, and drive pipeline growth, requiring 40% travel.

The Senior DevOps Engineer will manage OpenStack and Kubernetes environments, ensuring high availability and performance, while automating infrastructure and integrating systems. This role requires extensive experience in both platforms and SRE practices.

The Senior DevOps Engineer will enhance CI/CD capabilities for cloud services, focusing on automation, operational excellence, and collaboration with engineering teams to ensure reliable deployments and solutions.

The role involves executing legal processes for sales, negotiating complex agreements, collaborating with multiple internal teams, and improving legal documentation for a cloud-based service company.

The Principal Product Manager will lead the integration of Five9's services with Google GECX, focusing on AI agent capabilities and user experience. Responsibilities include driving product strategy, managing cross-functional teams, and engaging with stakeholders to enhance customer experience.

The Strategic Sales Director creates and closes sales within named accounts, aligning business needs with Five9's cloud solutions, and managing post-sales support.

Lead the CRM & SDK engineering team to build CRM integrations (MS Dynamics, ServiceNow) and extend platform APIs. Mentor engineers, drive architecture and SLO/SLI, perform code reviews, manage backlogs with Product and scrum teams, coordinate vendor relationships, report progress to leadership, and participate in on-call rotations.

The Enterprise Sales Director is responsible for driving revenue by acquiring new customers, managing sales cycles, and meeting sales quotas while ensuring customer satisfaction.

The Enterprise Sales Director is responsible for acquiring new customers, driving revenue, and managing the sales cycle within a designated region or accounts.