Jobs at GoFundMe

The Staff Machine Learning Engineer (Pricing) will design and deploy ML systems for pricing optimization at GoFundMe, including model development, real-time inference, and metrics evaluation while collaborating with cross-functional teams.

Lead consumer product marketing and end-to-end go-to-market strategies for high-impact launches. Define customer segments, positioning, messaging, channel strategies, testing frameworks, and performance metrics. Partner with Product, Engineering, Research, Data, Design, Marketing, Communications, Social, and Growth teams to translate insights into adoption, engagement, and growth. Own launch retrospectives, optimization, journey mapping, competitive analysis, and cross-functional alignment in a fast-paced contractor environment.

Lead design and implementation of payout and ledgering systems, bring core payments capabilities in-house, own technical decisions, mentor engineers, and drive projects end-to-end to scale payments infrastructure.

Lead cross-functional data science initiatives for marketing, growth, and product. Design causal measurement and experimentation frameworks, build ML and uplift models for personalization and allocation, improve data quality and instrumentation, use AI-assisted tools to accelerate analysis, and mentor other data scientists while delivering clear, executive-level recommendations.

The Staff Software Engineer will drive the technical vision for the Integrations platform, focusing on APIs, system connectivity, and architecture. Responsibilities include designing integration components, mentoring engineers, and managing AWS services to support scalable workflows.

The Data Science Manager will lead a team to build data science foundations, drive marketing innovations, and deliver scalable AI solutions to optimize growth decisions.

Lead frontend architecture and multiple projects for GoFundMe Pro's hosted and embedded checkout experiences. Drive engineering standards, testing strategy, observability, incident response, and mentor engineers while partnering with product, design, and backend teams to deliver secure, performant, accessible payment flows.

Lead and grow an ~8-engineer squad building GoFundMe Pro's Studio campaign-creation experience. Own delivery, architecture, quality, experimentation, and metrics; partner with Product and Design; recruit and mentor engineers; champion AI-assisted development and technical excellence (observability, CI/CD, SLI/SLOs, test coverage). Balance hands-on coding with people leadership to drive adoption, conversion, performance, accessibility, and iterative product delivery.

The Senior Product Designer will lead design strategy and execution for critical projects, collaborate with cross-functional teams, and influence user-focused solutions. They will mentor other designers and ensure high-quality deliverables while being a thought leader in design processes.

The Senior Staff Software Engineer will lead the architecture of GoFundMe's identity platform, ensuring reliability and scalability while overseeing identity protocols and managing cross-team integrations, focusing on user trust and security.

Lead a team of ~5–8 engineers building and operating an integrations platform (APIs, webhooks, Salesforce, event-driven systems). Own roadmap delivery, mentor engineers, drive architecture and operational excellence, manage migrations, partner cross-functionally, and support customers while staying hands-on in technical design and incident response.

Drive pricing and yield optimization at GoFundMe by applying economics, behavioral science, and machine learning. Lead experimentation, model decision-making, and translate insights into action, while ensuring high standards for modeling and collaboration with product teams.

Lead GoFundMe's first-line financial crime operations, building scalable transaction monitoring and EDD/investigations teams. Develop workflows, SLAs, quality standards, and metrics; partner with Compliance, Product, Data, Engineering, and vendors to embed controls, tune detection, and improve tooling. Oversee investigations, risk disposition, and escalation to Compliance; hire and develop managers and analysts to ensure effective, risk-based financial crime detection and response.

The Lead People Partner (HRBP) role involves partnering with Product and Technology teams, shaping people strategies to enhance performance and organizational health, coaching leaders, and managing talent strategies while navigating complex employee relations issues.

Lead GoFundMe's global payments legal strategy and advise C-suite on payments, fintech, and financial services matters. Partner cross-functionally with Product, Engineering, Compliance, Risk, and Finance to enable product innovation, regulatory compliance, licensing, and supervisory examinations. Build governance, legal operating models, scalable review processes, and commercial frameworks. Negotiate and counsel on strategic payment partnerships, card/ACH network rules, AML/BSA, KYC/KYB, sanctions, and cross-border regulatory matters to support platform expansion and risk management.

Lead day-to-day social publishing and community management across core consumer channels. Create, schedule, and publish high-volume content (graphics, carousels, short-form video, copy), monitor mentions/DMs/comments, surface fundraisers, manage crisis responses, run experiments to hit growth targets, report on channel performance, and partner cross-functionally to amplify stories and route customer issues.

Lead GoFundMe's consumer marketing to grow awareness, trust, engagement, and advocacy. Shape brand positioning and integrated campaigns across paid, owned, earned, social, influencers and partnerships. Build content and storytelling platforms, deepen relationships with Millennial and Gen Z audiences, align cross-functional teams, and measure brand health and business impact.

Lead complex transaction monitoring investigations to detect money laundering, terrorist financing, and fraud. Analyze large datasets and payment activity, coach analysts, review investigation quality, improve monitoring rules and processes, collaborate cross-functionally, and support regulatory reporting and audits.

Outbound Development Representative responsible for high-volume, personalized outreach to nonprofit decision-makers, qualifying leads, conducting discovery, managing pipeline in Salesforce, supporting Account Executives, using AI tools to scale outreach, and consistently meeting monthly quotas.

Lead nonprofit-focused content strategy and editorial POV across GoFundMe Pro, own the content calendar, write and edit flagship pieces, build and mentor a team, create editorial processes, and use performance data, SEO, distribution, and AI to optimize content that drives brand authority and pipeline.