Jobs at Hightouch

Own full-cycle GTM recruiting: define talent needs, source and prescreen candidates, partner with hiring managers, manage a smooth hiring process, and devise closing strategies. Build pipelines, implement recruiting processes and programs, and represent Hightouch to candidates in a competitive market.

The Mid-Market Account Executive is responsible for driving sales, managing strategic deals, and working with diverse clients in a dynamic environment.

The Senior Technical Sourcer will identify and source candidates for engineering roles, collaborating with hiring managers and recruiters to refine candidate searches and utilization of metrics.

The Senior Enterprise Solutions Engineer will lead technical sales, designing solutions, and building relationships with stakeholders while navigating complex buying committees.

As a Senior Technical Recruiter, you will help build recruitment processes, define hiring needs, partner with managers, and engage qualified candidates across various channels, while ensuring a smooth candidate experience.

Own and grow strategic relationships with agency holding companies, independent agencies, and major advertising platforms. Develop account plans, advise executive stakeholders, negotiate commercial agreements, co-sell into enterprise accounts, deliver business reviews, and coordinate cross-functional go-to-market programs. The role manages partner performance, identifies expansion opportunities, and represents Hightouch as a thought leader in agentic marketing.

Lead creative design for enterprise lifecycle email campaigns using Hightouch’s AI marketing platform. Translate brand guidelines into agentic workflows, prompts, reference libraries, and guardrails; create high-quality email campaigns; partner with customers on testing and performance optimization; influence product and model behavior; and document scalable creative best practices.

Lead technical pre-sales for mid-market accounts: perform deep technical discovery, design architecture and demos, run end-to-end proofs-of-concept, build technical champions, navigate complex buying committees, and advise on AI-driven data activation. Partner with AEs, Product, and Engineering to close deals and shape go-to-market for agentic AI products.

Own Hightouch’s core marketing product portfolio, including audiences, analytics, experimentation, trait building, and orchestration. Set product vision and priorities, lead 0-to-1 innovation, improve adoption, and drive revenue outcomes. The role requires close collaboration with Engineering, Design, executives, customers, and go-to-market teams. This senior, hands-on product leadership position involves managing multiple workstreams, validating market needs, defining MVPs, and presenting product strategy and customer insights.

Leads and scales a team of Technical Architects serving enterprise customers. Oversees customer onboarding, success, retention, expansion, technical escalations, implementation standards, and customer health metrics. Partners with Sales, Product, Marketing, and Engineering to improve adoption, prioritize customer-driven enhancements, and develop go-to-market strategies. Combines people leadership, technical expertise, coaching, and cross-functional program execution to deliver strong customer outcomes.

Develop experimental AI techniques for agentic marketing applications, especially image and video generation. Build proofs of concept, autonomous evaluation and improvement systems, realistic AI-generated video, and brand-aligned creative generation workflows. The role requires strong quantitative and probabilistic thinking, backend architecture skills, creativity with LLM applications, and product intuition.

Develops value frameworks, use-case libraries, buyer narratives, release positioning, capability boundaries, and product readiness standards. Partners cross-functionally with Product, Product Marketing, Sales, Solutions Engineering, and field leadership to translate technical product capabilities into defensible customer outcomes, qualification paths, business cases, and seller enablement. Requires substantial experience in positioning technical products and familiarity with MEDDPICC.

This role involves managing a pipeline of high-value enterprise accounts, driving prospecting efforts, delivering tailored solutions, and collaborating with cross-functional teams to ensure customer satisfaction.

This role focuses on enhancing developer productivity for Hightouch's engineering team by owning the build/test/deploy processes, improving multi-cloud infrastructure, and driving excellence in testing.

Partner-focused sales role owning Snowflake partnership day-to-day: source partner-sourced pipeline, co-sell with Snowflake AEs, run joint meetings and events, enable partners, attend in-person Snowflake events (2-3 heavy travel months/year), and maintain frequent partner cadences to accelerate deals and expansion.

Own Hightouch’s competitive intelligence program, including competitor research, positioning, battlecards, comparison frameworks, sales enablement, and market insights. Partner with Product Marketing, Sales, and Product Management on launches, campaigns, roadmap input, and deal support. Create website messaging, case studies, objection-handling content, and customer-focused narratives. Represent Hightouch at events, customer engagements, and webinars while establishing a competitive program from scratch.

Own GTM revenue economics and forecasting: build capacity/productivity and pipeline-to-ARR models, analyze GTM unit economics (CAC, LTV, payback), partner with CRO/RevOps/Marketing, support pricing/packaging, and prepare board-level GTM analysis and scenario modeling to guide growth investments.

The Partner Solutions Engineer builds relationships with partner SEs and technical leaders, supports partner sales with technical needs, and drives partner-informed product enhancements through collaboration with key ISVs.

Design and iterate on Hightouchs Agents product: build 0-1 AI marketing tools, produce rapid prototypes and high-fidelity UI, conduct customer research, synthesize data-driven insights, drive product strategy, and collaborate closely with designers, engineers, and PMs to ship features.

Drive operating model, quarterly reforecasts, cash flow and budget-versus-actuals. Maintain driver-based models, strengthen SaaS metrics, support board reporting, partner with Accounting/RevOps/Data, and lead ad hoc strategic and scenario analysis to inform executive decisions.