incident.io
incident.io Benefits Overview
Compensation + Benefits
Offers 401(K)
Provides a pension
Offers life insurance
Offers accidental death & dismemberment insurance
Offers childcare benefits
Offers generous parental leave
Offers company equity
Offers dental insurance
Offers health insurance
Offers Health Savings Account (HSA)
Offers Flexible Spending Account (FSA)
Offers vision insurance
Work-Life Balance + Wellbeing
Offers company-sponsored outings
Offers gym membership
Offers generous PTO
Provides paid sick days
Provides paid holidays
Provides bereavement leave
Career Growth + Development
Provides customized development tracks
Company Culture
Utilizes a flexible work schedule
Offers a remote work program
Office is pet friendly
Recently posted jobs
Information Technology • Software
Leads and scales the BDR organization by hiring, training, coaching, and performance-managing representatives. Owns team pipeline targets, improves prospecting plays, communicates market insights to sales, marketing, and product, and serves as marketing’s partner for campaigns and events. Builds career pathways into broader go-to-market functions and develops AI-enabled approaches to modernize BDR work.
Information Technology • Software
Lead and scale a US-based Customer Success team across New York and San Francisco. Manage CSMs, forecast renewals, monitor customer health, conduct one-on-ones, join customer calls, and establish repeatable operating rhythms. Partner with Sales, Product, Marketing, and RevOps while representing customer feedback in product decisions. Champion AI-powered workflows for account research, health monitoring, call preparation, and QBRs.
Information Technology • Software
Own a portfolio of commercial customers, retaining and expanding accounts as their businesses grow. Identify usage and expansion opportunities, manage renewal conversations, build account plans, and make expansion feel consultative rather than sales-driven. Partner with Customer Success, GTM, Sales, and Product while using AI tools to identify signals, improve workflows, and personalize outreach. Help develop the expansion playbook for a growing startup segment.
