Teams at Jackpocket

Own database reliability, scalability, and operational excellence across cloud and on-premises environments. Build automated Kubernetes-based database platforms, infrastructure tooling, failover and backup systems, and self-healing capabilities. Lead observability, performance optimization, capacity planning, incident response, and safe migration practices. Partner with application teams, leverage AI for operational improvements, mentor engineers, influence architecture, and drive technical strategy for highly available database infrastructure.

Leads product design for complex platform capabilities and strategic initiatives. Defines product vision, creates scalable experiences and reusable design systems, partners with cross-functional teams and Engineering, influences product strategy, sets quality standards, provides critique, and mentors designers. Requires strong interaction design, systems thinking, communication, storytelling, and experience delivering measurable outcomes across shared platforms, internal tools, enterprise workflows, or multi-user products.

Handles general litigation and legal risk, including assessing lawsuits and complaints, drafting court filings, supporting disputes, resolving legal threats, representing the company in small claims court, and responding to regulatory inquiries. Provides practical legal guidance to internal teams, collaborates with outside counsel, and supports investigations and litigation strategy.