Jobs at Lone Wolf Technologies

Lead client professional services engagements for the Lone Wolf platform, including implementations, training, data setup, conversions, and onboarding. Manage project plans, requirements gathering, configuration, status updates, and budgets while coordinating with Product, QA, and Business Solutions to ensure successful adoption.

Lead execution of high-priority cross-functional strategic initiatives, partnering with executives to define scope, KPIs, governance, and financial models. Drive accountability, monitor performance, manage risks, and provide executive updates. Lead M&A diligence and integration (IMO, Day 1/100 planning) and design scalable program management frameworks to deliver measurable financial and operational outcomes.

Drive customer outcomes for a portfolio of SaaS customers by building success plans, increasing adoption, monitoring health, mitigating risk, coordinating cross-functional teams, and enabling renewal readiness through proactive engagement, communication, and continuous improvement.

Provide email-first technical support for Lone Wolf Back Office, troubleshooting product issues, triaging and logging cases, submitting and tracking Jira tickets, collaborating with peers, and escalating or resolving broker account and accounting-related inquiries to deliver excellent customer experiences.

Lead and improve the Forms team to design, develop, test, and deliver features for real-estate transaction platforms. Manage processes, mentor and hire staff, maintain database tables, ensure coding, compliance, and security standards, handle escalations, collaborate with clients and internal teams, and drive continuous team and product improvements.

Sell real estate SaaS to small-to-mid brokerages owning the full sales cycle: prospecting, closing, forecasting, CRM hygiene, and partnering for onboarding to maximize first-year retention and quota attainment.

Lead assessment and long-term strategy for business systems across the quote-to-cash lifecycle. Develop a scalable roadmap, optimize processes and integrations, reduce technical debt, and improve automation and data integrity. Align cross-functional teams, oversee platforms (Salesforce, Gainsight, CCaaS, billing, support), define governance and KPIs, and drive transformation through implementation.