Jobs at Mercury

Owns Mercury’s new-hire onboarding, apprenticeship, and internship programs. Responsibilities include designing learning experiences, coordinating facilitators and cohorts, supporting managers and mentors, building AI-enabled systems and automation, analyzing feedback and data, and partnering with Recruiting, People Operations, and company leaders to improve emerging-talent programs.

Own the full sales cycle from outreach through close, build outbound pipeline with SDRs, identify leads, convert signups, and manage high-volume sales cycles. Partner with relationship management and partnerships teams to onboard customers and develop acquisition channels. Gather customer feedback to inform product improvements while serving founders, business owners, and finance teams.

Manage a high-volume portfolio of startup customers, serving as their primary relationship contact, supporting product adoption, retaining and expanding accounts, and identifying growth opportunities. Build relationships with founders and senior leaders, execute engagement playbooks, investigate customer issues, and collaborate with Sales, Partnerships, and Product teams to improve the customer experience and drive account growth.

Lead and grow strategic partnerships with venture capital firms and law firms, develop partnership strategy, build relationships, drive referral pipelines and collaborative programs to support business growth.

Manage a high-volume portfolio of startup customers, serving as their primary relationship contact and helping them adopt Mercury’s financial products. Build founder relationships, execute engagement playbooks, retain and expand accounts, identify growth opportunities, investigate customer issues, and collaborate with Sales, Partnerships, and Product teams to improve customer experience. The role is based in San Francisco or Los Angeles and includes customer travel in San Francisco.

Leads Mercury’s startup sales business, setting strategy across segments, pipeline, conversion, and customer activation. Manages sales and venture ecosystem leaders, aligns SDRs, account executives, partnerships, marketing, revenue operations, and product teams, and develops SaaS sales processes. The role drives founder and investor engagement, coaches quota-carrying teams, hires talent, improves workflows, and owns startup sales and venture ecosystem results.

Lead sales and relationship development across the startup and venture ecosystem. Win new business from founders, manage opportunities through close, build relationships with venture firms and accelerators, and host events that generate meaningful connections. Collaborate with partnerships and relationship management teams on ecosystem initiatives, communicate Mercury’s fintech and banking tools, and share market insights to inform product and ecosystem strategy. This is a quota-carrying role with 25–30% travel to industry events.