Jobs at MultiCare Health System

Oversee day-to-day operations of the Credentials Verification Office, ensuring accurate, efficient provider credentialing and primary source verification. Manage staff activities including hiring, performance, orientation, and timekeeping; prepare data reports; implement policies; provide backup support within Medical Staff Services; and ensure compliance with regulatory, accreditation, and payer requirements.

Analyze and troubleshoot revenue cycle and billing system issues; work with IS application analysts to maintain master files and dictionary tables; create test scenarios, prepare reports and documentation, monitor project status, communicate findings, and train staff as needed to support hospital/clinic billing operations.

Design, build, and maintain Workday reports, dashboards, Adaptive Planning sheets, and automations. Deliver workforce analytics, forecasts, and visualizations to support workforce planning and data-driven HR decisions. Collaborate to develop scorecards and influence business outcomes with real-time and forecasted people data.

Perform concurrent utilization management for a licensed facility: oversee admission and continued-stay reviews per CMS and UM criteria, ensure certifications/authorizations and complete documentation, serve as clinical resource for UM staff, troubleshoot complex cases, assign daily UM tasks, and liaise between patients, care teams, leadership, and payers to optimize reimbursement and compliance.

Supervise Data Quality Abstractors and Quality Metrics Coordinators to ensure timely, accurate, and compliant data collection and reporting. Manage large regulatory/quality datasets, lead training and process improvement, serve as subject-matter expert for assigned quality metrics programs, and support regulatory reporting and audit readiness.

Provide strategic oversight and enterprise-level configuration of UKG Workforce Management. Architect complex configurations, establish standards, advise leadership, lead major releases, coach analysts, and serve as SME for audits, governance, reporting, pay policies, scheduling, and attestation.

Coordinate timely transitions of care by rounding at hospitals and post-acute partners, manage length of stay and rehospitalization risk, maintain community provider relationships, drive network utilization and market growth, identify performance improvements, act as SME, and use data tools to monitor outcomes and support referrals across two regional markets.

Senior Enterprise Application Analyst responsible for application configuration, database integrity, user support, troubleshooting, and developing/modifying screens, reports, interfaces and programs to meet clinical, financial and administrative needs. Collaborates on work plans and prioritizes system changes within budget.

Analyze and troubleshoot revenue cycle and billing system issues; liaise with IS Application Analysts; update system master files and dictionaries; create test scenarios, reports, documentation; oversee project status and train staff as needed to ensure effective system administration in hospital/clinic settings.