Jobs at Nexthop AI

Design and develop platform driver code across kernel and user space to model, stress, and verify hardware. Collaborate with hardware, software, and mechanical engineering teams to create test suites, support prototype bring-up, and enable large-scale AI datacenter deployments. Contribute to platform software architecture, system validation, and a collaborative startup culture.

Provides frontline technical support for AI networking infrastructure. Diagnoses network performance, configuration, and connectivity issues; collaborates with hardware and software engineers on reproductions, workarounds, and fixes; creates troubleshooting documentation; develops product expertise; participates in 24/7 on-call coverage; and contributes to incident reviews and process improvements.

Lead NPI for optics and cables, defining optical integrity, cleaning/inspection, qualification, and factory processes. Audit and qualify vendors, establish IQC and reliability tests, and transition assemblies to high-volume manufacturing while scouting next-gen interconnect technologies.

Manage regulatory compliance and safety for products, oversee testing and certifications, and ensure adherence to international standards.

The Marketing Manager at Nexthop AI will lead campaigns, manage content and social media, execute events, and measure performance to drive awareness and demand.

Manage IT systems including cloud and on-prem solutions, provide Level 1 & 2 support, ensure IT security, lead projects, and maintain operational excellence.

Lead the sourcing strategy and commercial negotiations with global PCB manufacturers, manage supplier relationships, drive cost optimization, and ensure effective NPI execution.

Lead sourcing strategy and negotiations with mechanical suppliers, manage contracts, drive cost reduction, and ensure quality supply for AI infrastructure projects.

As a Platform Product Manager, drive the platform roadmap, enhance customer experiences, collaborate with teams, and lead product strategies through effective execution and market analysis.

Responsible for managing the NetSuite ERP environment, optimizing finance, supply chain, and manufacturing operations, and leading system enhancements and integrations.

The Proof of Concept Engineer is responsible for executing technical proofs of concept for new products, collaborating across teams, and ensuring customer success in complex network environments.

Responsible for testing products and solutions, including manual testing and test automation. Collaborate with various engineering teams to enhance quality and debug network issues.

Provide technical support for customers, troubleshoot complex issues, maintain communication, prioritize inquiries, and collaborate with engineering teams for solutions.

Develop platform driver code, perform diagnostics testing, collaborate with hardware engineers, and support system deployment in AI datacenters.

Responsible for testing and validating high-speed optical modules for AI networking environments, including lab setup and automated workflows using Python.

As a Software Engineer, you will design, implement, and optimize software solutions, collaborate with teams, and support various stages of development while shaping company culture.