Teams at Port.io

Serve as customers' primary technical advisor: design success strategies, lead onboarding and adoption, monitor account technical health, mitigate risks, liaise with internal teams, and support expansion with Account Executives.

Act as customers' technical advisor to drive onboarding, adoption, and retention of Port's Agentic SDLC Platform. Develop success strategies, oversee account technical health, mitigate risks, liaise with internal teams, and identify expansion opportunities to deliver customer value.

Define and deliver technical product narratives, build and maintain demo environments, create demo videos, reference designs, tutorials, and technical enablement. Collaborate with Product, Engineering, Sales, Partners, and CSMs to translate complex platform features into customer-facing value and training materials.