Jobs at Profound

Manage a portfolio of 45–55 mid-market customers as the primary advisor. Own onboarding, implementation, and success planning to drive measurable outcomes, collaborate with Sales/Product/Engineering, and develop scalable and white-glove strategies while becoming an expert in AI search and large language models.

Serve as primary advisor for 25–35 enterprise customers, owning onboarding through measurable outcomes. Conduct strategic reviews, identify opportunities and risks, build stakeholder relationships, become an AI search and LLM expert, multi-thread engagements, and partner with Sales, Product, Engineering, and Account Management to optimize implementations and resolve technical challenges.

Partner with Sales, Product, and Engineering to deliver scaled, tech-touch customer success for SMBs. Own onboarding, automation, and full customer journeys to drive adoption and measurable business outcomes while collaborating to resolve technical challenges and align value delivery with commercial goals.

Manage daily office operations, support onboarding and new hire orientation, coordinate events, and maintain a positive workplace culture.

Partner across teams to build financial models, drive strategic analyses on pricing, investment, and growth, support international expansion, and lead high-impact ad hoc projects to inform business decisions.

As a Content Marketing Manager, you will develop content strategies, create multi-format content, lead video production, collaborate with teams, and use analytics to drive effective storytelling about AI and brand visibility.

Lead the Foundations team in building identity and access services while managing engineers, driving technical decisions, and engaging with enterprise customers.

As Manager of Enterprise Sales, you'll lead the sales team, manage complex deal cycles, mentor Account Executives, and collaborate across departments to drive revenue growth.

As a Backend Engineer, you will develop scalable APIs, optimize data processing pipelines, and ensure system security and reliability for AI-driven insights.

Lead and develop a team of Engagement Managers to drive successful implementation and ongoing engagement with the Profound platform, focusing on customer outcomes and business objectives.

As an Account Executive at Profound, you'll manage the complete sales cycle, driving revenue through tailored approaches and strategic relationship building with prospects.

The GTM Recruiter will manage full-cycle recruiting for non-technical roles, focusing on building a sales team and creating sourcing strategies.

Lead and scale the mid-market sales team at Profound, focusing on driving revenue growth through a consultative approach, overseeing the full sales cycle, and mentoring Account Executives.

As a Forward Deployed Engineer, you'll help clients integrate Profound's platform, write production code, and drive technical discussions with Fortune 500 companies.

As a Technical Recruiter at Profound, you'll source, screen, and close candidates for technical roles, manage recruitment processes, and collaborate with leadership on hiring strategies.

As an Infrastructure Engineer, you'll design and maintain scalable cloud infrastructure, automate deployments, manage CI/CD pipelines, and implement security best practices.

The Operations Associate will manage logistics, support hiring, assist with operations projects, and improve internal processes in a fast-paced startup environment.

As a Full Stack Engineer, you will build high-performance applications, optimize systems, and collaborate closely with design and product teams.

As a Data Scientist at Profound, you'll build predictive models, optimize AI-driven brand visibility, and turn data insights into actionable strategies. Requires proficiency in Python, R, and SQL, with 3+ years of analytics experience.

As an AI/ML Engineer, you'll design, build, and ship large scale NLP and LLM systems for classification, ranking, and content generation while collaborating with cross-functional teams.