Jobs at Profound

Leads and builds Profound’s San Francisco solutions consulting team. Responsibilities include hiring and coaching consultants, supporting strategic enterprise deals, overseeing discovery, demos, POCs, and technical evaluations, developing repeatable sales playbooks and tools, maintaining technical deal visibility, partnering with Sales, Product, and Engineering, and translating customer needs into measurable business value. The role requires strong SaaS pre-sales leadership, technical fluency in APIs, data models, integrations, BI, analytics, and AI-driven search experiences.

Leads and develops a high-performing SDR team responsible for prospecting, booking meetings, and exceeding pipeline goals. Owns top-of-funnel metrics, pipeline quality, and influenced revenue while recruiting, onboarding, coaching, and retaining SDR talent. Partners with Marketing, Sales, GTM Operations, and Enablement on campaigns and events. Orchestrates personalized outbound campaigns and uses data-driven analysis, AI, and experimentation to improve sales development effectiveness.

Partner across teams to build financial models, drive strategic analyses on pricing, investment, and growth, support international expansion, and lead high-impact ad hoc projects to inform business decisions.

Manage a portfolio of 45–55 mid-market customers as the primary advisor. Own onboarding, implementation, and success planning to drive measurable outcomes, collaborate with Sales/Product/Engineering, and develop scalable and white-glove strategies while becoming an expert in AI search and large language models.

Partner with Sales, Product, and Engineering to deliver scaled, tech-touch customer success for SMBs. Own onboarding, automation, and full customer journeys to drive adoption and measurable business outcomes while collaborating to resolve technical challenges and align value delivery with commercial goals.

Serve as primary advisor for 25–35 enterprise customers, owning onboarding through measurable outcomes. Conduct strategic reviews, identify opportunities and risks, build stakeholder relationships, become an AI search and LLM expert, multi-thread engagements, and partner with Sales, Product, Engineering, and Account Management to optimize implementations and resolve technical challenges.

As Manager of Enterprise Sales, you'll lead the sales team, manage complex deal cycles, mentor Account Executives, and collaborate across departments to drive revenue growth.

As a Solutions Consultant, you'll bridge sales, product, and customer success, guiding enterprise clients in leveraging Profound's AI platform to meet their needs through solution design, demos, and strategy.

Lead and develop a team of Enterprise Account Managers to drive renewal and expansion revenue, ensuring long-term customer growth through strategic partnerships and disciplined pipeline management.

Own day-to-day office operations for the SF office: supplies, maintenance, security, vendor coordination, onboarding touchpoints, event support, and being the primary in-office point person to ensure a functional, organized workplace.

Own high-volume onboarding and enablement for Scaled and Mid-Market customers: run recurring sessions, build scalable curriculum and enablement materials, resolve escalations, track implementation metrics, surface product gaps, and evolve processes to drive rapid time-to-value and operational efficiency.

The Customer Enablement Manager designs and manages onboarding for customers, running sessions and building systems to ensure successful implementation and user education.

Own a small portfolio of 5–10 strategic enterprise customers, drive outcomes with the Profound AI search platform, manage complex stakeholder engagements, mentor junior team members, and collaborate cross-functionally to resolve technical challenges and shape customer strategy.

Lead and scale Profound's global partnerships strategy, building GSI, agency, and cloud marketplace programs. Own partnership-sourced revenue, negotiate complex agreements, manage cross-functional launches, and serve as executive partner owner while representing the company externally.

As an Account Executive at Profound, you'll manage the complete sales cycle, driving revenue through tailored approaches and strategic relationship building with prospects.

The GTM Recruiter will manage full-cycle recruiting for non-technical roles, focusing on building a sales team and creating sourcing strategies.

As a People Operations Associate, you'll manage recruiting, onboarding, payroll, benefits, and compliance, while scaling people infrastructure internally.

Lead and scale the mid-market sales team at Profound, focusing on driving revenue growth through a consultative approach, overseeing the full sales cycle, and mentoring Account Executives.

As a Technical Recruiter at Profound, you'll source, screen, and close candidates for technical roles, manage recruitment processes, and collaborate with leadership on hiring strategies.

The Technology Operations Engineer will ensure the reliability, security, and scalability of IT infrastructure, focusing on automation, incident response, and cross-functional collaboration to support engineering teams in a fast-paced environment.