Jobs at Profound

Own and scale Profound’s private equity channel by building relationships with investment funds, operating partners, and portfolio companies. Structure referral and co-sell partnerships, support portfolio activation, create scalable programs and reporting, manage channel pipeline and revenue, and represent the company at PE events. Partner cross-functionally with Sales, Customer Success, and Solutions to drive successful rollouts and measurable AI marketing results.

Lead and develop a mid-market account management team responsible for renewals, cross-sells, upsells, retention, and expansion revenue. Own the team’s book of business, forecast accuracy, pipeline discipline, account strategy, and customer escalations. Build scalable playbooks, training programs, and processes while partnering with Product, Engineering, Marketing, and Engagement Management to improve customer outcomes and team performance.

Architect, build, and operate Profound’s revenue systems connecting Salesforce with data warehouses, CPQ, billing, enrichment, marketing automation, and AI agents. Develop Salesforce functionality with Apex, Lightning Web Components, and Flow; create Python-based integrations and LLM-powered workflows; model GTM data; and establish standards for deployment, governance, observability, and access management.

Owns go-to-market compensation strategy and operations, including incentive plan design, quota and payout modeling, commission calculations, payroll coordination, reporting, accruals, compliance controls, and dispute resolution. Builds the compensation function from the ground up, including systems integrated with Salesforce, HRIS, and payroll. Partners with Sales, Post-Sales, Finance, Payroll, Revenue Systems, and GTM Engineering to ensure accurate, timely, and effective compensation programs.

Leads corporate development and M&A strategy, identifying acquisition opportunities, evaluating build-versus-buy decisions, sourcing targets, and managing transactions from diligence through negotiation, closing, and integration. Partners with executive leadership and Product, Engineering, Legal, Finance, People, and Operations teams. Focuses on AI and technology acquisitions, including acquihires, tuck-ins, and larger strategic deals.

Own and scale recruiting operations: hire and lead recruiting coordinators, architect ATS and recruiting tech stack, build AI-enabled automations, create hiring dashboards and SLAs, enable hiring managers with guides and training, and partner on headcount planning to improve pipeline conversion and time-to-hire.

Own full-cycle recruiting for Finance, HR, Legal, and Recruiting teams. Build sourcing channels, partner with hiring leaders on role strategy, create interview processes and scorecards, deliver high-touch candidate experiences, and optimize recruiting funnels through ATS hygiene, dashboards, and channel performance analysis. The role is onsite in NYC or San Francisco and requires establishing recruiting processes from scratch.

Leads and develops a customer-facing Forward Deployed Marketing Engineering team. Responsibilities include hiring, coaching, managing performance, leading onsite customer engagements, setting delivery standards, building partner capability, coordinating account delivery, collaborating with Product and Engineering, and turning successful marketing workflows into repeatable templates and playbooks.

Directs the company’s accounting, audit, tax, deal desk, payroll, and procurement functions. Oversees third-party accounting partners, monthly close, accounts payable and receivable, financial reporting, GAAP compliance, audit readiness, tax advisors, and financial systems. The role also maintains QuickBooks and Ramp, supports ERP transition planning, and builds an accounting team in a high-growth startup environment.

Embed with customer marketing teams to identify opportunities, build and refine AI-powered workflows and agents, and drive adoption of Profound. Apply marketing judgment to research, briefs, content, campaigns, reporting, and page audits. Partner with account and engineering teams, train agency and consulting partners, create reusable playbooks, and communicate product opportunities. The role requires regular onsite customer work and travel from the NYC or San Francisco office.

Owns go-to-market operations supporting sales leaders and representatives, with a focus on territory design, coverage, account routing, CRM data quality, reporting, and operating cadences. Leads strategic GTM projects from planning through adoption and partners with Revenue Systems, GTM Engineering, Sales, Marketing, Finance, and Post-Sales. Builds scalable processes, dashboards, and tools while translating data into actionable recommendations. The role will expand into compensation, planning, and analytics as the company grows.

Build and scale AI-powered demand generation systems, including lead scoring, routing, ABM intent modeling, lifecycle marketing, funnel optimization, agents, automations, and performance experiments. Partner with Sales and RevOps to improve conversion, customer adoption, expansion, and net dollar retention. Use SQL and Python to create marketing workflows and tooling while managing performance marketing and lifecycle programs.

Own approximately 20 enterprise accounts and drive renewals, expansions, cross-sells, and upsells. Manage customer relationships from onboarding through renewal, lead executive business reviews and commercial negotiations, forecast revenue using CRM data, and collaborate with Product, Engineering, and Engagement Management to increase adoption and demonstrate measurable customer value.

Leads and builds Profound’s San Francisco solutions consulting team. Responsibilities include hiring and coaching consultants, supporting strategic enterprise deals, overseeing discovery, demos, POCs, and technical evaluations, developing repeatable sales playbooks and tools, maintaining technical deal visibility, partnering with Sales, Product, and Engineering, and translating customer needs into measurable business value. The role requires strong SaaS pre-sales leadership, technical fluency in APIs, data models, integrations, BI, analytics, and AI-driven search experiences.

Leads and develops a high-performing SDR team responsible for prospecting, booking meetings, and exceeding pipeline goals. Owns top-of-funnel metrics, pipeline quality, and influenced revenue while recruiting, onboarding, coaching, and retaining SDR talent. Partners with Marketing, Sales, GTM Operations, and Enablement on campaigns and events. Orchestrates personalized outbound campaigns and uses data-driven analysis, AI, and experimentation to improve sales development effectiveness.

Partner across teams to build financial models, drive strategic analyses on pricing, investment, and growth, support international expansion, and lead high-impact ad hoc projects to inform business decisions.

Serve as primary advisor for 25–35 enterprise customers, owning onboarding through measurable outcomes. Conduct strategic reviews, identify opportunities and risks, build stakeholder relationships, become an AI search and LLM expert, multi-thread engagements, and partner with Sales, Product, Engineering, and Account Management to optimize implementations and resolve technical challenges.

As Manager of Enterprise Sales, you'll lead the sales team, manage complex deal cycles, mentor Account Executives, and collaborate across departments to drive revenue growth.

As a Solutions Consultant, you'll bridge sales, product, and customer success, guiding enterprise clients in leveraging Profound's AI platform to meet their needs through solution design, demos, and strategy.

Lead and develop a team of Enterprise Account Managers to drive renewal and expansion revenue, ensuring long-term customer growth through strategic partnerships and disciplined pipeline management.