Jobs at Retool

Own the reliability and quality of AI-powered features in production. Design prompting, retrieval, routing, tool-use strategies, evaluation frameworks, guardrails, fallbacks, and regression detection for non-deterministic systems. Diagnose hallucinations, instruction drift, and context sensitivity while balancing quality, cost, latency, and robustness. Collaborate with product and infrastructure teams to establish quality standards and ship dependable AI products.

Build and operate Retool’s agent platform across product, infrastructure, and evaluation layers. Design prompting, context construction, retrieval, routing, tool use, sandboxed execution, and evaluation systems for long-horizon workflows. Diagnose nondeterministic agent failures, improve reliability and safety, and partner on workload isolation and deployment across cloud and self-hosted environments. Mentor engineers and establish standards for production agentic products.

Build Retool’s automation platform, including Workflows and Agents, orchestration engines, execution infrastructure, AI integrations, and developer tooling. Design scalable distributed systems, collaborate with product and design, own projects from architecture through launch and iteration, improve platform reliability and performance, work with customers, and mentor engineers.

Own Retool’s integration platform strategy and roadmap, including reusable connections to databases, APIs, storage systems, AI models, and enterprise resources. Lead 0-to-1 products from customer research through launch and iteration, partner with engineering, design, sales, customer success, and third-party providers, and make build-versus-partner decisions. Define scalable platform primitives, shape builder experiences, and drive adoption, ease of setup, resource reuse, and customer value.

Own the strategy and roadmap for Retool’s AI platform infrastructure, enabling enterprises to deploy, operate, observe, secure, and scale AI-powered applications and agents. Partner with engineering and enterprise customers on deployment, reliability, access controls, APIs, infrastructure as code, observability, and operational tooling. Lead initiatives from discovery through launch and adoption while making technical tradeoffs and turning recurring customer needs into scalable platform capabilities.

You will improve Retool's core editor, enhance platform performance, debug issues, and collaborate with teams on feature development.

Design and build internal tools and automate workflows to streamline operations, eliminate manual work, and improve efficiency across teams.

The Application Security Engineer will identify security gaps, build tooling, conduct code reviews, and drive vulnerability remediation, ensuring secure product delivery.

As a Software Engineer on the Governance team, you'll build secure system layers, focusing on access controls, policy enforcement, and admin experience, ensuring Retool is trusted for enterprise use.

Build and own full-stack systems for enterprise Retool administration, governance, security, and organization-wide scaling. Develop admin onboarding, projects, permissions, AI cost controls, telemetry pipelines, and multi-instance management features. Work across backend systems, data modeling, product infrastructure, APIs, and customer-facing interfaces while collaborating with engineering, product, design, and security teams. Own technically challenging projects end to end, emphasizing scalability, reliability, testing, code quality, and solving enterprise customer problems.

Lead cross-functional business operations and strategic initiatives at Retool. Partner with executives and business leaders on resource allocation, pricing, prioritization, and operational improvements. Own the company OKR process, including goal-setting, alignment, portfolio tracking, executive reporting, and key-result execution. Support IPO readiness, incubate new functions, and manage high-value initiatives from problem definition through implementation.

As a Data Scientist at Retool, you will analyze customer behavior and business performance, build analytical models, and provide insights to guide strategy across teams.

Lead end-to-end UX research initiatives to inform product and design strategy. Plan and run qualitative and quantitative studies, synthesize insights, collaborate with cross-functional teams, and embed research practice across the organization to guide AI-enabled enterprise product decisions.

As a Software Engineer at Retool, you will enhance the core editor's UX, work on application scalability, debug customer issues, and assist in recruiting engineers, all while collaborating closely with product and design teams.

Operate and improve reliability across Retool Cloud, managed, BYOC, and self-hosted deployments. Automate provisioning, upgrades, migrations, and secret rotations. Build observability and safer deployment/rollback workflows, partner with product teams, and produce runbooks, docs, and migration guides to reduce customer toil and scale operations.

Drive architectural design of backend services, ensure security and efficiency, and manage production services on AWS EKS.

As a Software Engineer at Retool, you'll design and manage backend solutions, enhance data accessibility, debug issues, and support a large number of requests while focusing on user-friendly integrations.

Build and manage strategic partnerships with major cloud and data partners (e.g., AWS, Databricks, Snowflake). Drive revenue via joint GTM plans, shared KPIs, cross-functional collaboration across sales, marketing, product, and customer success. Act as an individual contributor to expand revenue streams, navigate complex organizations, and scale partner programs.

As a founding member of the Observability team, you'll build and integrate observability solutions, ensuring system reliability and performance while mentoring others and driving automation.

Develop and define Retool’s brand voice across websites, campaigns, content, events, and in-product experiences. Partner with design, marketing, product, engineering, and external agencies to translate complex technical concepts into clear, compelling copy. Establish voice and tone systems, maintain brand consistency, experiment with new language, provide creative feedback, and independently manage multiple projects in a fast-paced startup environment.