As a founding member of the Observability team, you'll build and integrate observability solutions, ensuring system reliability and performance while mentoring others and driving automation.
ABOUT RETOOL
Nearly every company in the world runs on custom software for critical operations like tracking performance metrics, handling support workflows, building admin dashboards, and countless processes you might never have thought of. But most companies don't have the resources to properly invest in these tools, leading to a lot of old, clunky internal software, or worse, teams still stuck in manual and spreadsheet workflows.
AI has changed who gets to build software. The definition of "developer" now includes analysts, operators, and domain experts creating solutions directly—and the tools they reach for are multiplying by the week. That's both an opportunity and a challenge: as more people build with more AI tools, the risk of shipping ungoverned software into production grows just as fast.
At Retool, we're building the platform that makes all of it safe to ship. Build with any AI tool you want, then deploy into one place that connects to your real business data, enforces enterprise policies automatically, and lets teams create once and reuse everywhere with shared, trusted components. The cost of building software has collapsed. The cost of governing it hasn't—and that's the problem we solve.
Developers and domain experts have already automated over 100 million hours of work on our platform, freeing them to focus on creative problem-solving and strategic work that drives real business value. The people closest to the problem can now build the software to solve it, safely, and within enterprise guardrails.
Let's build the future together.
WHY WE'RE LOOKING FOR YOU:
Retool is in an exciting hyper-growth phase and we need infrastructure engineers to tackle our rapid scaling challenges. These scaling challenges are unique both in scope and in technical complexity as we scale both the company and the product.
As a member of the Cloud Platform team, you will build and automate foundational systems for reliability, security, performance, developer velocity, and scale. Whether you’re interested in wide breadth or deep depth, there are both opportunities for both. You will work cross functionally, supporting the engineering, product, design, customer success, support, and sales functions.
IN THIS ROLE, YOU'LL:
- Scale Retool’s core cloud platform for high availability and performance globally
- Work collaboratively with the rest of the engineering team to deliver infrastructure for core and emerging products
- Evolve our backend architecture/infrastructure for both cloud and on-premise deployments
- Work with the team to set and prioritize our roadmap to maximize customer impact
- Define and automate developer process/workflow
- Support our systems in production
- Develop new data solutions
- Build monitoring and observability for production systems
THE SKILLSET YOU'll BRING:
- You have a track record of delivering engineering projects and process improvements
- You have experience scaling cloud infrastructure
- You enjoy building and productionizing developer productivity tools, frameworks, and other aspects of platform engineering
- You have experience with inner workings of Linux, containers (Docker, containerd), and container orchestration technologies (e.g. docker-compose, Kubernetes)
- You have a track record of building productive, collaborative relationships, both within an engineering org and across the broader company
- You enjoy the ambiguity and high-ownership culture of early-stage startups
- You are pragmatic, solution-oriented, and scrappy
- You enjoy working collaboratively with a broad range of job functions and roles
- You have experience with our tech stack: Node, Postgres, Docker, Kubernetes
- You have experience scaling relational databases (Postgres preferred)
- You have good knowledge of cloud, on-prem, traffic routing, service architecture in multi-region setup.
For candidates based in the United States, the pay range(s) for this role is listed below and represents base salary range for non-commissionable roles or on-target earnings (OTE) for commissionable roles. This salary range may be inclusive of several career levels at Retool and will be narrowed during the interview process based on a number of factors such as (but not limited to), scope and responsibilities, the candidate’s experience and qualifications, and location.
Additional compensation in the form(s) of equity and/or commission are dependent on the position offered. Retool provides a comprehensive benefit plan, including medical, dental, vision, and 401(k). Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.
The base pay range for this role is $163,710 – $306,000 per year.
Retool offers generous benefits to all employees and hybrid work location. For more information, please visit the benefits and perks section of our careers page!
Retool is currently set up to employ all roles in the US and specific roles in the UK. To find roles that can be employed in the UK, please refer to our careers page and review the indicated locations.
Retool San Francisco, California, USA Office
Retool's headquarters is in San Francisco's Mission District within walking distance to the 16th St. Bart station, great coffee shops, and SF institutions like Dandelion Chocolate and Tartine Manufacturing. We have dedicated parking, secure bike storage, and 24/7 onsite security.
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