Rho Benefits Overview

Process ACH, wire, card, and credit repayment transactions; issue rewards and credits; maintain credit and card settings; manage payment exceptions, returns, fraud holds, and compliance escalations. Produce delinquency reports, support standby letters of credit, coordinate with banking and internal teams, and improve payment workflows through documentation and automation.

Own employee IT support, device lifecycle management, identity and SaaS administration, office infrastructure, onboarding, and scalable IT processes. The role supports macOS and Windows environments, MDM, SSO, Google Workspace, Slack, networking, AV, conference rooms, access controls, compliance, and asset management. It is a hands-on, on-site position requiring strong troubleshooting, documentation, communication, and customer-service skills.

Own end-to-end technical recruiting for Rho: source and build relationships with top tech talent, improve hiring processes and talent brand, leverage AI and experimentation, run disciplined searches and metrics-driven recruiting, coach hiring managers, and support broader People functions. Onsite in NYC five days a week.