Jobs at Rillet

Leads Rillet’s partner implementation ecosystem, including partner relationships, implementation quality, training and certification, escalations, operating rhythms, and scalable playbooks. Hires and develops Partner Implementation Managers, oversees partner performance and delivery health, reports program metrics, and collaborates cross-functionally to improve documentation, tooling, training, and product feedback. The role builds a scalable operating model for accounting and consulting firms implementing Rillet.

Embed with strategic customers to map and automate month-end close processes, including reconciliations, revenue, accruals, reporting, and bank coding. Build accounting agents with controls, review steps, and audit trails; measure efficiency and accuracy gains. Identify recurring customer needs, create product briefs, develop features with engineering teams, and establish reusable agent playbooks for automated accounting.

Own the sales-to-implementation handoff, standardize processes, build demo environments, support sales conversations, gather requirements, scope solutions, and manage RFPs. The role serves as a technical product expert connecting customer business needs with Rillet’s accounting and financial software capabilities while driving continuous improvements across sales and implementation.

Own strategic relationships and outcomes for mid-market and enterprise customers after sales and implementation. Drive adoption, retention, expansion, renewals, trainings, executive reviews, and success planning. Configure AI-powered workflows, translate customer needs into product solutions, triage issues with Engineering, provide feedback to Product, and become an expert in Rillet’s AI-native ERP platform.

Own and build Rillet’s product marketing function, including positioning, messaging, category narrative, product launches, go-to-market strategy, competitive insights, sales enablement, and executive partnership. The role drives adoption, pipeline, win rates, and revenue while building a high-performing team and scaling the function from scratch.

Resolve inbound customer support tickets across knowledge questions, bug triage, and data requests. Communicate clearly through asynchronous channels, escalate issues to Customer Success or Engineering, document resolutions and edge cases, categorize tickets, and identify recurring patterns for Product and Engineering. Follow support playbooks while helping shape an early-stage support function.

Supports Rillet’s go-to-market growth engine through prospecting workflows, account and list building, enrichment, ICP segmentation, lead scoring, reporting, sales enablement, market research, and automation. The role analyzes data, improves GTM processes, coordinates outreach initiatives, and identifies opportunities to make Growth and Sales workflows more efficient. It is designed for an analytical, resourceful early-career professional comfortable with ambiguity and fast-paced startup work.

Build and expand partnerships with Top 100 CPA and advisory firms. Own partner revenue outcomes, create business cases, structure commercial arrangements, develop partner management processes, represent Rillet at industry events, and translate partner feedback into product roadmap priorities. The role requires executive relationship-building, commercial judgment, cross-functional execution, and travel as needed.

Own technology partner relationships and drive revenue through co-selling, partner-sourced opportunities, integrations, and joint go-to-market initiatives. Serve as the primary liaison for strategic partners, guide integration roadmaps, coordinate with sales and product teams, negotiate and launch new integrations, analyze partnership performance, and represent Rillet at industry events. The role requires strong communication, fintech integration knowledge, cross-functional collaboration, and approximately 10% travel.

Own relationships with private equity and venture capital funds, converting them into partnerships, portfolio-company introductions, pipeline, and revenue. Build outbound and go-to-market motions, host events, influence sales opportunities, create partner materials, and develop scalable channel infrastructure. Collaborate cross-functionally with Sales, Marketing, Product, Customer Success, Solutions Consulting, and Accounting Partnerships. The role is hybrid near San Francisco or New York and requires significant travel.

Own and grow a portfolio of accounting and advisory firm partnerships. Responsibilities include outbound outreach, relationship development, partner enablement, pipeline and revenue generation, CRM-style tracking, onboarding, joint go-to-market initiatives, industry events, and identifying high-potential partners. The role requires high-volume communication, multi-threaded stakeholder engagement, and occasional travel, with in-office work required three days weekly in New York City or San Francisco.

Build and lead Rillet’s legal function as its first in-house counsel. Advise executives and the Board, establish legal strategy and scalable workflows, negotiate commercial contracts, guide privacy, data protection, AI, and IP matters, manage corporate governance and employment issues, and identify regulatory risks as the company expands domestically and internationally.

Leads Rillet’s accounting and advisory partnerships function across Big 4 firms, accounting firms, boutiques, and fractional CFOs. Owns channel revenue strategy, pipeline, partner programs, cross-sell infrastructure, events, and strategic initiatives. Builds and manages a high-performing partnerships team, represents Rillet with senior executives, and collaborates across Sales, Marketing, Customer Success, Solutions, and PE Partnerships. The role is hybrid in New York City or San Francisco and requires significant travel.

Own end-to-end interview scheduling, candidate communication, recruiting system accuracy, and offer logistics. Partner with recruiters and hiring managers to resolve bottlenecks, improve workflows, and maintain an organized, high-quality candidate experience in a fast-paced, high-ambiguity environment. The role requires working three days per week in the NYC office.

Serve as the strategic people partner to leaders across the company during rapid growth. Lead org design, headcount planning, leveling, performance and compensation cycles, employee relations, investigations, performance improvement, and separations. Coach managers through feedback and difficult conversations, use people data to guide decisions, build scalable HR playbooks, and automate repeatable People work with AI tools.

The Design Engineer will drive product design from concept to delivery, enhancing Rillet's visual and interaction design, while collaborating with product teams and creating a cohesive design system.

As Account Manager, you will define operational excellence in account management, develop retention strategies, lead renewals, and partner with customers to maximize value.

As an Account Executive, you'll drive revenue growth by building strategic relationships with CFOs and finance leaders, refining the go-to-market playbook, executing outreach, and advocating for customers with a focus on AI-powered solutions.

As a Deployment Lead for ERP Solutions, you will oversee ERP implementations, manage customer relationships, and ensure project success through effective communication and project management across teams.

Own full-cycle GTM recruiting for Sales, Marketing, Customer Success, Partnerships, and GTM leadership. Partner with leaders to define hiring bars, map markets, source passive top performers, evaluate candidates in business context, close competitive hires, and iterate strategy to raise the companys talent bar.