Jobs at RingCentral

Design, prototype, and deliver enterprise AI solutions (RAG, LLMs, agents). Architect data flows and integrations, evaluate third-party models, build production features, establish telemetry and evaluation, partner with stakeholders, maintain AI roadmap, and evangelize AI adoption across business units.

Lead the global internal audit and SOX 404 program, drive AI and analytics-enabled continuous monitoring, perform operational and product security audits and investigations, advise senior leadership and external auditors, prepare Audit Committee reporting, and manage and develop a high-performing global audit team.

Lead requirements, design, implementation, and support of finance enterprise applications (NetSuite, Concur, BlackLine). Partner with business and IT to deliver integrations, configure systems, manage upgrades, oversee data migrations, front-line finance support, reporting, and SOX-related activities while optimizing finance processes and leveraging automation/AI.

The Director of Hyperscalers will manage strategic partner relationships, lead business development initiatives, drive AI co-innovation, and ensure customer success with top-tier hyperscalers.

Lead end-to-end transformation of sell-side and buy-side contracting by deploying AI-assisted drafting, review, negotiation, and integrations with CRM/CPQ/ERP. Own strategy, vendor evaluations, pilots, custom agent builds, change management, and analytics to improve cycle time, compliance, and ROI across Legal, Sales, Finance, and Engineering.

Lead and scale RingCentral's full-funnel paid performance engine across SEM, paid social, programmatic, display, CTV/OLV, and affiliate. Manage an in-house team and agencies, own eight-figure media budgets, build measurement and attribution, run test-and-learn programs, and apply AI and automation to drive pipeline and revenue for B2B SaaS.

Lead corporate strategic planning and finance transformation initiatives, modernizing ERP and automation. Build financial models and business cases for M&A, market entry, and product investments. Drive cross-functional projects with Finance, Product, and Sales, implement advanced analytics and reporting, and communicate strategic and financial performance to executive stakeholders.

Lead portfolio strategy and enterprise transformation for an AI-native SaaS platform. Partner with executive leadership to prioritize investments, build financial models and business cases, design monetization/pricing and bundling, run cross-functional tiger teams, and establish portfolio KPIs to drive measurable P&L impact and multi-product scale.

Lead and optimize end-to-end creative operations for a global in-house creative organization. Manage Monday.com systems, resource planning, vendor coordination, AI and automation enablement, and cross-functional program delivery to increase efficiency, visibility, and scalable workflows across Brand, Web, Video, Events, Social, and Product Marketing.

Lead the architecture and modernization of the enterprise data platform, ensuring scalability, security, and performance while supporting analytics, AI, and machine learning workloads.

Lead and scale RingCentral's AI and systems integrator partner ecosystem end-to-end: executive relations, alliance strategy, GTM and offer strategy, partner marketplaces, field enablement, pipeline governance, cross-functional interlock, co-sell, and joint customer success while managing the AI & SI Alliances team.

Provide privacy legal counsel to product and engineering teams building AI-first communications and contact center solutions. Lead DPIAs/PIAs, ensure global privacy and security compliance (including HIPAA), collaborate with InfoSec, support incident response, maintain processing records and Trust Center materials, and monitor evolving privacy/AI laws to enable compliant product innovation.

The Technical Success Manager owns post-sales customer relationships for large enterprise accounts, ensuring success with RingCentral's UCaaS, CCaaS, and AI platforms. Responsibilities include executive relationship management, quarterly EBRs, account success planning, technical oversight during incidents, driving AI adoption, and cross-functional advocacy. The role requires technical fluency, CRM discipline, and proactive risk management to ensure renewal readiness.