%20(1).png)
Owns end-to-end delivery of HCM implementations, upgrades, integrations, testing, data migration, cutovers, and process improvements. Coordinates HR, Payroll, Finance, IT, vendors, and implementation partners while managing scope, timelines, risks, budgets, and dependencies. Leads status reporting, requirements gathering, change management, training, communications, go-live, hypercare, and roadmap improvements. This senior individual contributor role requires hands-on HCM implementation and cross-functional program leadership experience.
RingCentral is looking for an HCM Program Manager to drive delivery of our Human Capital Management initiatives, from new module rollouts to upgrades, integrations, and process improvements. This is a senior individual contributor role with no direct reports. You'll be the hands-on owner who keeps HR, Payroll, Finance, IT, and our HCM vendor aligned and moving, and who makes sure what we launch actually gets adopted.
This is an in-house role. You won't be handing off to a client at go-live; you'll live with the platform and keep making it better. Reports to [Hiring Manager Title, e.g. Director of HR Technology / HRIS Manager].
What you'll do
- Drive end-to-end delivery of HCM initiatives, including module implementations (Payroll, Time & Attendance, Benefits, Talent, Recruiting), upgrades, and vendor releases
- Build and maintain integrated plans across related workstreams, tracking timelines, dependencies, risks, and budget
- Run the operating rhythm: status reporting, working sessions, and steering committee updates for HR, Finance, and IT leadership
- Gather requirements from HR, Payroll, and business partners and translate them into clear scope, configuration needs, and success criteria
- Partner day-to-day with the HCM vendor and implementation partner, holding them to scope, timelines, and SOW commitments
- Coordinate integrations with adjacent systems such as ERP/GL, benefits carriers, LMS, ATS, and identity management
- Own testing and data migration execution, including end-to-end, parallel payroll, and user acceptance testing
- Lead change management, training, and communications so employees, managers, and HR teams adopt new processes
- Plan and run cutovers and go-lives, then manage hypercare and transition to ongoing support
- Surface risks early, escalate with options, and contribute to the HCM roadmap based on what you learn after launch
What you bring
Required
- 5+ years of project or program management experience
- Hands-on experience driving at least one full-cycle HCM implementation on a platform such as UKG, ADP, Dayforce, Workday, Oracle, or SuccessFactors
- Working knowledge of core HR processes: hire-to-retire, payroll, time and attendance, benefits, and compensation
- Experience managing vendors and implementation partners against scope and SOW commitments
- Proven ability to lead cross-functional teams through influence, without direct authority
- Strong command of project management tools and methods (Smartsheet, Jira, MS Project, or similar; Agile, Waterfall, or hybrid)
- Comfort handling sensitive employee data and working within privacy and compliance requirements
- Clear, confident communicator who can brief leadership and run a working session with equal ease
Nice to have
- PMP, CSM, or equivalent certification
- Platform certification (e.g., UKG Pro, ADP Workforce Now, Dayforce)
- Multi-state or international payroll experience
- Background in change management (Prosci or similar)
RingCentral Belmont, California, USA Office
We are located in the Denver Tech Center.
Similar Jobs
AdTech • Agency • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • PropTech
Leads hands-on product design for data, analytics, intelligence, and AI products while building Digible’s design function. Responsibilities include managing and mentoring a product designer, shaping product strategy, leading customer research, creating design principles and systems, establishing design operations and career frameworks, and driving AI-native design practices. The role partners closely with product, engineering, agency, and leadership teams to improve customer engagement, trust, consistency, and design velocity.
Top Skills:
AI
Information Technology
Sell and grow enterprise Google Workspace solutions by developing sales strategies, identifying and qualifying prospects, managing full sales lifecycles, building client and partner relationships, coordinating internal resources, forecasting pipeline, and achieving revenue and profitability targets. The role requires consultative enterprise sales experience, strong relationship-building and communication skills, proven quota performance, Salesforce proficiency, and travel as needed.
Top Skills:
Google WorkspaceSalesforce
20 Minutes Ago
Fintech • Information Technology • Payments • Sharing Economy • Financial Services • Cryptocurrency
Supports enterprise-wide IT service management for Federal Reserve payment services. Analyzes incidents, problems, events, requests, and changes; leads root cause analysis; coordinates major incident response; maintains knowledge articles; develops service-performance reporting; and drives reliability and continuous-improvement initiatives. The role requires cross-functional collaboration, troubleshooting across on-premises and cloud infrastructures, rotational after-hours support, and participation in service management processes across critical financial services.
Top Skills:
AgileConfluenceDynatraceGrafanaIso 20022ItilJIRAOctaneSafe AgileSalesforceServicenowVersionone
What you need to know about the San Francisco Tech Scene
San Francisco and the surrounding Bay Area attracts more startup funding than any other region in the world. Home to Stanford University and UC Berkeley, leading VC firms and several of the world’s most valuable companies, the Bay Area is the place to go for anyone looking to make it big in the tech industry. That said, San Francisco has a lot to offer beyond technology thanks to a thriving art and music scene, excellent food and a short drive to several of the country’s most beautiful recreational areas.
Key Facts About San Francisco Tech
- Number of Tech Workers: 365,500; 13.9% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Google, Apple, Salesforce, Meta
- Key Industries: Artificial intelligence, cloud computing, fintech, consumer technology, software
- Funding Landscape: $50.5 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Sequoia Capital, Andreessen Horowitz, Bessemer Venture Partners, Greylock Partners, Khosla Ventures, Kleiner Perkins
- Research Centers and Universities: Stanford University; University of California, Berkeley; University of San Francisco; Santa Clara University; Ames Research Center; Center for AI Safety; California Institute for Regenerative Medicine
