Jobs at Sentry

Leads the Events Analytics Platform engineering team building and operating petabyte-scale distributed data systems. Owns architecture, analytical storage and query infrastructure, scalability, reliability, performance, incident response, and technical execution. Partners with product engineering teams to deliver platform capabilities supporting Sentry products and AI-powered debugging. Develops engineers, drives technical decisions, and manages projects from design through production operations.

Leads multiple engineering teams responsible for runtime and stateful platform systems, including databases, stream processing, storage, and caching. Sets technical strategy, drives major architectural changes, ensures reliability and operational excellence, and develops engineering managers and senior technical leaders. Partners across Platform, Infrastructure, and Product to deliver complex initiatives and evolve Sentry’s infrastructure at scale.

Design, build, and operate scalable distributed systems and cloud infrastructure supporting Sentry’s products. Own complex technical projects from architecture through production, solve reliability and performance challenges, make architectural decisions, and contribute hands-on code. Collaborate across engineering teams, influence technical direction, establish standards, mentor engineers, and improve engineering practices. Focus areas may include cloud infrastructure, distributed systems, data infrastructure, reliability, or developer infrastructure.

Leads and grows a team of Technical Support Engineers, owns support metrics and escalation processes, and develops AI-assisted support systems. Partners with Engineering, Product, Customer Success, Solutions Engineering, and Sales to resolve enterprise issues and turn customer feedback into product, documentation, SDK, and process improvements. The role combines people management, technical debugging, support strategy, customer communication, and hands-on leadership.

Design, operate, and improve distributed storage systems supporting Sentry’s products. Build APIs and abstractions for reliable data access, solve consistency and scalability challenges, plan migrations, optimize performance and costs, and collaborate with infrastructure and product teams. Write primarily Rust and Python, develop chaos-testing scenarios, maintain SLOs and monitoring, support incident response, and participate in on-call rotation.

Build and maintain developer infrastructure, including local and cloud development environments, CI/CD pipelines, service and library workflows, publishing tools, deployment systems, metrics, and flaky-test detection. Partner with engineering teams to prioritize improvements, drive adoption, and measure outcomes. The role requires ownership of technical projects from design through rollout and operation, with a focus on reliability, performance, cost, and maintainability.

Leads cross-team AI platform programs across AI/ML, engineering, product, design, and data ingestion. Coordinates roadmaps, dependencies, risks, ownership, release readiness, staged rollouts, and change communication. Builds lightweight processes that improve delivery across Engineering, Product, Design, Documentation, and Support. Requires technical judgment, architectural understanding, strong communication, and experience managing complex programs from definition through launch.

Lead and grow Sentry’s design engineering team responsible for the Scraps design system. Own the strategic roadmap, maintain UI quality, align Figma designs with production code, build React components and AI-enabled frontend infrastructure, and drive adoption through documentation, lint rules, and contribution workflows. Manage hiring, leveling, coaching, and collaboration across designers and engineers while remaining hands-on with component APIs, tokens, variables, and design system implementation.

Leads Infrastructure Engineering, overseeing internal control platforms, configuration management, traffic routing, automation, reliability, and technical direction. Manages and develops engineers, owns platform roadmaps, and partners with Production Engineering, SRE, Developer Infrastructure, and product teams. The role requires strong software engineering expertise, Python skills, infrastructure technologies, architectural leadership, cross-functional collaboration, and experience delivering multi-year engineering initiatives.

Leads platform architecture and cross-company engineering initiatives for Sentry. Responsibilities include translating business strategy into scalable technical designs, aligning technical roadmaps, driving cross-functional projects, reviewing architecture, mentoring senior engineers, and improving system scalability and operational quality. The role requires deep distributed systems and cloud infrastructure expertise, including Kubernetes, Terraform, Kafka, streaming frameworks, databases, storage, and caching.

Design, build, and operate high-scale issue detection systems processing billions of events daily. Develop real-time pipelines, monitoring, analysis, grouping, search, and data migration capabilities. Own projects end to end, make technical product decisions, improve reliability and performance, instrument systems, collaborate with Product and Design, and mentor engineers while delivering a high-quality developer experience.

Lead Sentry’s Growth engineering team, define and execute its roadmap, and improve the self-serve customer funnel across signup, onboarding, activation, trials, upgrades, pricing, and billing. Partner with Product, Data, Design, BizOps, and GTM teams to build experimentation foundations, run disciplined tests, analyze metrics, and balance conversion with retention and customer value. Mentor engineers and contribute substantively to architecture and technical decisions.

Own forecasting, reporting, budgeting, and financial analysis, with emphasis on cloud infrastructure, AI, software, vendor, and other major costs. Build FinOps models, cost allocation and expense-management processes, evaluate cloud commitments and vendor agreements, and partner with Engineering and business leaders to improve unit economics, gross margin, and resource allocation. Support corporate FP&A, management reporting, variance analysis, headcount planning, and process automation.

As a Staff Machine Learning Engineer, you will develop models and agents for AI integration into products, focusing on performance monitoring and issue resolution.

The Developer Experience Engineer at Sentry enhances developer engagement through building documentation, creating technical content, and engaging with the developer community.

Lead the Billing engineering team owning checkout, invoicing, and billing platform features. Define roadmap, provide technical guidance on distributed systems, collaborate cross-functionally with product and finance, ensure operational excellence and financial accuracy, and mentor engineers to drive delivery and platform strategy.

The Technical Customer Success Manager at Sentry ensures customer onboarding, value realization, and drives product adoption by collaborating with stakeholders and advocating for customer needs.

Design, architect, and scale Sentry’s billing systems and usage-tracking pipeline to process hundreds of billions of events with low latency and financial-grade accuracy. Build pricing primitives, address distributed data consistency (event delays, retroactive pricing, reconciliation), and collaborate cross-functionally to enable new products and accurate revenue reporting.

Lead architecture and implementation of Sentry's Issue Workflow platform, solving performance and scalability challenges across real-time ingestion, search, and analysis systems. Drive technical roadmap, mentor engineers, champion product quality, and ensure the platform performs at billions-of-events scale.

The Startups Marketing Lead will build and scale startup partnerships, lead acquisition programs, create content for founders, and measure program impact to drive revenue outcomes at Sentry.