Jobs at Smarsh

Pre-sales technical lead supporting account executives to drive B2B deals: discovery, product demonstrations, validation events, RFI/RFP technical responses, and sales collateral. Collaborates with sales, product, success, and professional services; updates systems of record and supports cross-departmental initiatives. Travel as needed.

Lead and scale the product management organization across multiple product lines. Set strategy and multi-year roadmaps, own product lifecycle and KPIs (pipeline, bookings, revenue), manage and mentor product teams, collaborate with Engineering, Sales, Marketing, and Operations, handle budgets/pricing/ROI, and represent the portfolio to analysts, partners, and customers.

Drives new business revenue across federal civilian agencies by identifying opportunities, building partner and contracting-vehicle channels, developing proposals, managing capture strategies, and closing sales. The role owns opportunities from identification through award, develops agency and industry relationships, builds sales pipelines, executes strategic sales plans, and meets revenue targets while coordinating with executives, proposal teams, and program stakeholders.

Prospect and acquire public-sector SLED customers through high-volume outreach, lead generation, full-cycle sales, RFP/RFI responses, negotiation, and closing. Maintain accurate Salesforce forecasts, opportunity records, account coverage, and sales activity. Meet quarterly bookings goals, provide regulatory updates, build customer and colleague relationships, and continuously develop product and sales expertise.

Design and lead scalable, secure, highly available database infrastructure for multi-terabyte SQL Server environments. Set technical direction for data architecture, performance, real-time pipelines, security, and growth. Troubleshoot complex production issues, optimize queries and indexes, guide cross-functional projects, mentor engineers, review changes, reduce technical debt, and evaluate emerging technologies. Monitor database health using Splunk, Datadog, and Grafana while influencing engineering and Site Reliability strategy.

Lead architecture and hands-on development of cloud-native, microservices-based systems and company-wide integrations (AWS and MuleSoft) using Python. Own provisioning, billing, telemetry, and integration landscapes; define AI-SDLC and AI tooling; implement infrastructure-as-code and CI/CD; ensure observability, testing, security, and operational readiness; translate architecture into Jira work and mentor engineering teams.

Lead strategy and execution of ABM campaigns for enterprise accounts: align with sales and demand gen, manage budgets and timelines, target high-value accounts, measure performance and ROI, optimize campaigns, and run reporting dashboards to drive pipeline, expansion, and retention.

The Sr. Account Executive will sell compliance solutions to enterprise clients, managing extensive sales cycles and building relationships with C-suite executives.