Teams at Smarsh

Own Sales Operations for Corporate and Public Sector segments, including territory design, quota setting, capacity planning, forecasting, pipeline management, reporting, and business reviews. Build dashboards and analytical models, partner with Finance, Deal Desk, Marketing, Customer Success, and Enterprise Applications, and influence systems roadmaps. Identify business risks, recommend actions, and use AI and automation to improve forecasting, pipeline hygiene, and seller productivity. This individual contributor role may eventually lead a team.

Leads global Sales and Customer Success Operations for a growing software company. Owns territories, quotas, forecasting, incentives, renewals, expansion workflows, analytics, deal desk, planning, commissions governance, and GTM tooling strategy. Builds and manages the operations organization, partners with senior stakeholders, improves processes through AI and automation, and supports scalable revenue growth across direct, channel, SMB, and strategic segments.

Lead and scale the product management organization across multiple product lines. Set strategy and multi-year roadmaps, own product lifecycle and KPIs (pipeline, bookings, revenue), manage and mentor product teams, collaborate with Engineering, Sales, Marketing, and Operations, handle budgets/pricing/ROI, and represent the portfolio to analysts, partners, and customers.