Jobs at Suno (suno.com)

Build shared APIs, SDKs, evaluation infrastructure, tracing, observability, and model-routing systems for Suno’s AI agent platform. Support engineering teams adopting the platform, improve reliability and scalability with Infrastructure, and manage provider fallbacks, rate limits, and cost controls. The role requires production backend or platform experience, distributed systems expertise, and experience supporting developer teams and deploying LLM or agent systems.

Build and operate backend systems for Suno’s multi-step AI music agent. Design evaluation datasets, graders, regression sets, release gates, and data pipelines for nondeterministic systems. Create internal tools for reviewing model output, support production launches and on-call operations, and collaborate with ML engineers, product managers, and partner teams. The role also involves mentoring engineers and shipping high-traffic creative music features.

Leads corporate IT operations across four offices, managing IT engineers and building a service desk. Owns identity and access management, Apple endpoint management, collaboration platforms, office A/V, networking, Tailscale, IT service delivery, vendors, change management, automation, and West Coast office support. The role requires developing service models, SLAs, runbooks, staffing, and scalable AI-powered self-service while partnering with business, security, facilities, and engineering teams.

Manage significant portions of the monthly close, including reconciliations, accruals, and journal entries. Build documented accounting processes, support the first-year financial statement audit, research technical accounting matters, and prepare audit and tax workpapers. Improve accounting systems through thoughtful AI and automation while helping establish processes and controls for IPO readiness. The role requires broad generalist accounting expertise in a fast-growing startup environment.

Develop mathematical models for music preferences, similarity, engagement, personalization, and discovery. Build and deploy scalable real-time recommendation and ranking systems, translate product objectives into metrics, run large-scale experiments and causal analyses, and collaborate with product and research leaders on personalization strategy.

Lead Suno’s privacy engineering and AI governance function, establishing data policies, discovery, classification, permissions, consent, access, correction, deletion, retention, and data-sharing controls. Build enforcement infrastructure across products, platforms, models, agents, analytics, and vendors. Partner with Legal and Product, hire and develop a privacy engineering team, and embed responsible data practices into new models and features.

Lead Suno's customer support end-to-end: set SLAs, manage support P&L, design multi-channel support experiences, build data-driven processes, and manage a team of 6–8. Partner cross-functionally to turn support signals into product and policy improvements while scaling AI-assisted tooling and channels.

Lead and build Suno's ML data operations function: source and manage external labeling vendors, partner with researchers to deliver required training data, improve in-product data collection, and establish teams, systems, and processes to scale reliable data sourcing for model development.

Build web interfaces for creating and editing music, optimize product performance, and take ownership of product functionality to influence users.

Design and build detection and telemetry pipelines, write high-signal detections for identity, cloud control plane, and exfiltration, own incident response/playbooks/on-call, close telemetry gaps with engineering, apply detection-as-code and metrics-driven response, and detect AI-specific abuse using AI augmentation.

Create and iterate branded paid social static and motion assets that drive growth. Own concept-to-production pipeline, use data and channel insights to inform creative, build scalable workflows, and employ AI tools responsibly. Collaborate with performance marketing and help mentor future contributors.

Create performance-driven paid social creative across static and motion formats. Own concepting, production, and iteration of assets for Facebook, Instagram, TikTok, YouTube. Use data and channel insights to inform creative, incorporate AI tools where useful, and build scalable workflows and guardrails. Collaborate with performance marketing and potentially mentor other creatives.