Teams at Suno (suno.com)

Build shared APIs, SDKs, evaluation infrastructure, tracing, observability, and model-routing systems for Suno’s AI agent platform. Support engineering teams adopting the platform, improve reliability and scalability with Infrastructure, and manage provider fallbacks, rate limits, and cost controls. The role requires production backend or platform experience, distributed systems expertise, and experience supporting developer teams and deploying LLM or agent systems.

Build and operate backend systems for Suno’s multi-step AI music agent. Design evaluation datasets, graders, regression sets, release gates, and data pipelines for nondeterministic systems. Create internal tools for reviewing model output, support production launches and on-call operations, and collaborate with ML engineers, product managers, and partner teams. The role also involves mentoring engineers and shipping high-traffic creative music features.

Leads corporate IT operations across four offices, managing IT engineers and building a service desk. Owns identity and access management, Apple endpoint management, collaboration platforms, office A/V, networking, Tailscale, IT service delivery, vendors, change management, automation, and West Coast office support. The role requires developing service models, SLAs, runbooks, staffing, and scalable AI-powered self-service while partnering with business, security, facilities, and engineering teams.