Hello, we're TrueAccord

Debt collection is failing consumers. Every year, 77 million Americans have negative experiences with the collections process. They deserve a better approach - one that is more relevant, more digital, and less abrasive. We combine machine learning with a humanistic approach to assist clients and consumers through a challenging financial process.

Why Work with Us?

Our teams in San Francisco, CA and Lenexa, KS share a vast diversity that allows us to consistently innovate. Together, we lead the charge in taking the pain out of collections for all sides. Working at TrueAccord means solving challenging problems, working with passionate teams, and knowing your work positively impacts those in financial hardship!
We are

Passionate,

Creative &

Strategic

An Insider's view of TrueAccord

What's something quirky about your company?

We like ping-pong and friendly competitions.

If you think there is no glory in winning a company ping-pong competition. Well, think again. We provide our winners a TrueAccord ping-pong paddle. There's a catch, of course, you return the paddle once someone else wins. But during that week, you have all the glory of winning this unique trophy!

Vanessa

Talent Sourcer and Coordinator

What's the biggest problem your team is solving?

TBD

TBD

Customer Engagement Team Lead

How does the company support your career growth?

I came to TrueAccord after university; I started as a customer service specialist and rapidly obtained more responsibilities and knowledge which led me to later transfer as a QA specialist in the engineering department with no previous coding experience. I’ve received countless opportunities and new skills that have helped shape my career vision.

Micaela

Quality Assurance Specialist

What unique initiatives do you have that encourage innovation?

Every new engineering hire has two parallel tracks while onboarding: getting deep into a particular technical area and also conducting 1:1 meetings with key business stakeholders across the company. Afterwards, the newly ramped up engineer makes a presentation to the entire team on how she’d design some or all of our systems from scratch.

Gene

Chief Technology Officer

What makes someone successful on your team?

TBD

TBD

E-Mail Operations Lead

Where we are

Our office in the East Cut is temporarily closed, but we're looking for a new office in San Francisco in 2021. Until then, we're working remotely!

Perks + Benefits

Culture
Volunteer in local community
Volunteer in local community
Eat lunch together
Eat lunch together
Intracompany committees
Intracompany committees
Open door policy
Open door policy
Health Insurance & Wellness
Flexible Spending Account (FSA)
Flexible Spending Account (FSA)
Disability Insurance
Disability Insurance
Dental Benefits
Dental Benefits
Vision Benefits
Vision Benefits
Retirement & Stock Options
401(K)
401(K)
401(K) Matching
401(K) Matching
Company Equity
Company Equity
Performance Bonus
Performance Bonus
Child Care & Parental Leave
Generous Parental Leave
Generous Parental Leave
Remote Work Program
Remote Work Program
Family Medical Leave
Family Medical Leave
Vacation & Time Off
Unlimited Vacation Policy
Unlimited Vacation Policy
Sabbatical
Sabbatical
Paid Holidays
Paid Holidays
Paid Sick Days
Paid Sick Days
Perks & Discounts
Commuter Benefits
Commuter Benefits
Company Outings
Company Outings
Free Daily Meals
Free Daily Meals
Stocked Kitchen
Stocked Kitchen
Professional Development
Job Training & Conferences
Job Training & Conferences
Lunch and learns
Lunch and learns
Cross functional training encouraged
Cross functional training encouraged
Promote from within
Promote from within
Jobs at TrueAccord9 open jobs
All Jobs
Data + Analytics
Dev + Engineer
Marketing
Operations
Operations
new
San Francisco
Developer
new
South Bay
Data + Analytics
new
Remote
Data + Analytics
new
San Francisco
Developer
new
San Francisco
Developer
new
San Francisco
Marketing
new
Remote
Developer
new
South Bay
Data + Analytics
new
Remote

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypescriptLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • RedisDatabases
    • SnowflakeDatabases
    • Google BigQuery (migrating to Snowflake)Databases
    • AWSDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • LookerAnalytics
    • Google BigQueryAnalytics
    • FullStoryAnalytics
    • InVisionDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM

Our funding history

  • Investors: Lee Linden
  • $5M in Funding
    Investors: TenOneTen Ventures Raymond Tonsing Max Levchin Khosla Ventures Homebrew Hunter Walk Felicis Ventures Bryan Johnson
  • $7.5M in Funding
    Investors: TenOneTen Ventures Assurant Growth Investing Arbor Ventures
  • $22M in Funding
    Investors: Main Investor - Arbor Ventures
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