The Customer Quality Engineer ensures product compliance with quality standards, leads investigations on defects, communicates with customers, and supports continuous improvement initiatives.

Respond to supplier material issues on the line, contain and disposition nonconforming parts, lead root-cause and corrective actions, conduct supplier audits/qualifications, analyze supplier metrics, and drive continuous supplier and manufacturing quality improvements.

The Production Manager leads production control functions, oversees scheduling and planning, coordinates material requirements, develops staff, and manages compliance with safety and quality standards.

The Quality Manager oversees product quality initiatives, develops quality plans, manages teams, and drives compliance and continuous improvement processes across operations.