Teams at Uniphore

Leads multiple engineering organizations developing enterprise conversational AI platforms and agentic AI products. Owns architecture, AI/ML system delivery, LLM fine-tuning, inference, RAG pipelines, data processing, product roadmaps, quality, and operational excellence. Partners with Product, Data Science, Design, and executive leadership while hiring, mentoring, and scaling globally distributed engineering teams. Drives long-term AI technology strategy and delivers secure, scalable solutions for enterprise customers.

Lead enterprise technical sales cycles for an AI platform, partnering with account executives, product, and engineering teams. Conduct discovery, deliver technical presentations and demos, build proofs of concept, respond to RFPs, and design AI solution architectures. Advise clients on AI adoption, cloud deployment, API integration, data governance, security, and enterprise automation. Translate complex technical capabilities into measurable business outcomes and support large deal closures.

Design and govern enterprise data architectures that make customer data secure, trustworthy, and AI-ready. Lead data modeling, ETL/ELT, integrations across cloud, ERP, CRM, and legacy systems, vector and retrieval data foundations, data quality, lineage, and compliance. Develop reusable architecture frameworks, evaluate tooling, mentor engineers, advise senior customers, and provide platform feedback. Support multiple concurrent forward-deployed customer engagements involving agentic AI, RAG, and LLM/SLM workflows.