Teams at Valencia Group

Supervise front drive agents and manage traffic flow at the hotel entrance while welcoming guests, assisting with luggage, delivering packages, coordinating requests and emergencies, maintaining key control, assigning schedules, and conducting shift briefings. The role requires courteous customer service, problem-solving under pressure, regular outdoor work, and physical handling of luggage and bell carts. Swing shifts, weekends, and holidays are required.

Manage hotel human resources administration, including recruiting, onboarding, payroll, HRIS maintenance, benefits, compensation, employee and labor relations, training, compliance, safety, workers’ compensation, and personnel records. Advise managers on employment practices, administer claims and reporting, support employee engagement initiatives, and assist the General Manager with administrative duties and hotel functions.