Jobs at Vapi

Lead and scale a mid-market AE organization by improving forecast accuracy, pipeline hygiene, and deal velocity. Coach AEs on complex, multi-stakeholder deals, implement a rigorous forecasting cadence and MEDDPICC methodology, align cross-functional GTM teams, support hiring and ramping, and establish a high-performance sales culture focused on accountability and outbound discipline.

Lead GTM systems and automations for revenue operations: manage Salesforce and RevTech stack, design workflows and integrations, build analytics and reporting, and operationalize end-to-end revenue processes to scale pipeline management and forecasting.

The GTM Engineer will build systems for developer and business conversion, enhance data stack, and run intent-driven campaigns while collaborating across teams.

Lead the Customer Engagement Organization at Vapi, overseeing the full customer lifecycle, driving usage and retention, while managing multi-disciplinary teams to enhance customer value and expansion.

Own and improve candidate experience and recruiting operations: end-to-end interview scheduling, ATS hygiene, logistics (travel/onsite), reporting and dashboards, process documentation, and partnering with recruiters, hiring managers, and leadership to scale RecOps.

The Director of Demand Generation will build and execute a marketing strategy to drive revenue growth, optimize the marketing funnel, and scale the marketing team, focusing on enterprise accounts.

Build and run a company-wide incident and escalation program: define severity models, design incident command, stand up tooling and on-call rotation, own customer communication and RCAs, run blameless postmortems, govern credits, track metrics, and partner cross-functionally to protect revenue and drive engineering prioritization.

As a Mid Market Account Executive, you will learn the Vapi stack, conduct demos, and manage multi-stakeholder deals for mid-market companies adopting voice automation.

Own and run the end-to-end ABM program: define target accounts, orchestrate personalized multi-channel campaigns with Sales/SDRs, activate intent data, design executive/field engagement, and report on account engagement, pipeline influence, and deal velocity to leadership.

The Enterprise Account Executive will own the full sales cycle, engaging C-level buyers, conducting demos, and closing significant agreements while managing a sales pipeline.

Lead and build Vapi's legal function: own commercial contracting, AI/voice regulatory compliance, global privacy and HIPAA programs, security/legal incident response, corporate and IP matters, and advise leadership and the board as a strategic partner.

Lead and manage a technical support engineering team for enterprise customers, ensuring efficient operations and strong collaboration with engineering teams to enhance product development and customer satisfaction.

The Senior GTM Recruiter owns full-cycle recruiting for revenue-generating roles, partners with executives to define hiring strategies, and enhances employer branding for AI and SaaS markets.

Own onsite office operations and the end-to-end candidate experience. Manage vendors, building management, supplies, and facilities across two floors. Lead interview scheduling and ATS hygiene, coordinate candidate logistics and travel, support offers and onboarding handoffs, develop SOPs, negotiate vendor contracts, and build scalable recruiting and office systems to support rapid headcount growth.

The Sales Development Representative will engage enterprise prospects, run outbound campaigns, and generate pipelines for discovery meetings.