Jobs at Verint

Lead design and architecture of cloud-first, full-stack enterprise software. Provide technical leadership, mentor engineers, promote automated testing and CI, improve scalability, troubleshoot issues, and deliver complex projects on time.

Serve as a strategic customer advocate driving product adoption, retention, renewals, and expansion. Build success roadmaps, assess customer health (using Totango), manage escalations, provide product feedback to teams, demo solutions, and align outcomes to business KPIs to deliver measurable value.

Design, build, and maintain full-stack features across Java backends and React frontends; write automated tests; support production systems and CI/CD pipelines; integrate AI/ML features; participate in architecture reviews; triage incidents and improve observability and operational runbooks; collaborate in Agile squads with global teams.

Serve as strategic customer advocate to drive product adoption, deliver value, manage health scores, handle escalations, own renewals and expansion, collaborate cross-functionally, and provide product feedback to ensure customer retention and success.

The Sr. Director of Services Sales drives growth in services revenue, manages territories, collaborates with partners, and meets sales targets through strategic planning and stakeholder engagement.

Analyze back‑office processes and data to generate insights and recommendations, build training and KPI programs, drive process improvement and automation, support cross‑functional teams and vendors, respond to client queries, maintain records, and assist senior staff with data collection and preliminary analysis.

Own the full sales cycle for mid-market/SMB accounts: prospect, qualify, and close complex B2B software deals. Develop regional sales plans, engage key decision-makers, collaborate with presales and marketing, and meet quota expectations while gathering market and competitive intelligence.

The Procurement Specialist will manage sourcing, negotiations, and vendor contract management for software and cloud services, ensuring compliance and driving value through strategic procurement initiatives.

Prepare and coordinate consolidation and reporting packages, create consolidation and intercompany elimination entries, perform account reconciliations and disclosure schedules, investigate discrepancies, maintain supporting documentation, respond to auditors, and perform ad-hoc analyses to improve accounting processes.

Manage and grow named Public Sector accounts, sell Verint products and services, develop account plans, respond to RFPs, lead negotiations, maintain executive relationships, meet revenue quotas, and coordinate internal sales support.

The Sr. Customer Success Manager advocates for customers, drives product adoption, assesses customer health, identifies growth opportunities, and manages renewals while optimizing customer satisfaction.

The Account Executive manages key Public Sector accounts, drives sales strategies, maintains relationships, develops account plans, and ensures revenue goals are met while overseeing proposal preparation and negotiations.

Manage consolidation and reporting processes, prepare account reconciliations and consolidated schedules, post consolidation journal entries, investigate discrepancies, support disclosure and audit requests, produce ad-hoc analyses, and improve accounting processes and internal controls.

The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.

The Software Engineer will design and build full-stack features, enhance CI/CD pipelines, support production systems, and collaborate with teams.

As a Software Engineer at Verint, you will design and build full-stack features, write automated tests, support production systems, and collaborate with cross-functional teams in an Agile environment.

Senior individual contributor managing a portfolio of strategic enterprise accounts. Acts as executive advisor to C-suite stakeholders, builds multi-year joint success plans, drives adoption, identifies expansion opportunities, leads executive business reviews, mitigates retention risk, and partners across Sales, Product, Services, and Support to realize measurable business outcomes and ARR growth.

Lead FP&A for ARR and billings: reconcile ARR to recurring revenue, validate billings detail, analyze NRR/GRR, partner with Accounting, support topline forecasting, present KPIs to senior leaders, and drive process improvements and ad hoc analyses.

Drive new and expansion business across assigned Mid-Atlantic accounts by developing account strategy, prospecting, managing pipeline, delivering presentations/demos, closing complex enterprise software deals, and coordinating cross-functional teams to meet quarterly and annual quotas.

The Account Executive drives business growth in assigned accounts, focusing on new add-on sales and product expansion, while managing effective relationships with customers and internal teams.