Jobs at Verint

Supports partner relationship development, pipeline growth, revenue-generating activities, business planning, QBRs, enablement, demand generation, and opportunity tracking. Collaborates with partners and internal sales, marketing, and customer success teams, maintains Salesforce pipeline data, resolves partner inquiries, and provides business updates. Travel may be required for partner meetings and industry events.

Leads and coaches Renewal Sales Managers responsible for recurring revenue retention, renewal bookings, forecasting, customer retention, and multi-year agreements. Oversees pipeline reviews, risk mitigation, complex negotiations, escalations, cross-functional collaboration, and performance management. The role also recruits and develops talent, ensures renewal process compliance, and drives forecast accuracy, customer outcomes, and strategic business objectives.

Leads and develops a team of Customer Success Managers responsible for customer adoption, retention, renewals, value realization, and expansion. Owns team operating rhythms, customer health monitoring, forecasting, playbook execution, escalation management, and revenue outcomes. Partners with Sales, Product, Marketing, Professional Services, and Support to improve customer results and team performance. Manages hiring, coaching, capacity planning, performance reviews, and process improvement.

Drive enterprise software sales across the Mid-Atlantic territory by prospecting, managing strategic accounts, developing pipelines, achieving quotas, and closing complex, high-value opportunities. Build executive relationships, lead account strategy, conduct needs analyses and presentations, coordinate cross-functional teams, expand customer usage, manage escalations, forecast sales, and maintain CRM activity records. Travel is approximately 50–75%.

Sources and qualifies inbound and outbound prospects through phone, email, campaigns, and referrals. Builds target accounts, maps stakeholders, develops sales cadences, uncovers business needs, nurtures prospects, and hands qualified opportunities to Account Executives. Maintains Salesforce activity records, develops product and industry expertise, and communicates Verint’s business value to senior stakeholders and partners.

Supports and maintains production cloud infrastructure across Verint’s product portfolio. Responsibilities include troubleshooting incidents, provisioning environments, managing Windows and Linux systems across AWS, Azure, and GCP, supporting deployment pipelines, collaborating on client projects, documenting procedures, and contributing to infrastructure upgrades, security initiatives, monitoring, resiliency, and continuous improvement. The role also provides distributed 24/7 operational coverage.

Drive enterprise software sales across the Mid-Atlantic territory by prospecting target accounts, managing pipelines, developing account strategies, conducting needs analysis, presenting solutions, negotiating contracts, and achieving sales quotas. The role owns executive relationships, expands existing accounts, coordinates cross-functional virtual teams, escalates customer issues, forecasts sales activity, and maintains customer and sales database updates. Travel is approximately 50–75%.

Drive new and expansion business across assigned Latin America accounts. Build account strategies, prospect and manage sales pipelines, engage senior executives, conduct needs analyses, present and demonstrate solutions, negotiate and close complex enterprise software deals, and maintain customer relationships. The role also requires quota attainment, sales forecasting, CRM updates, cross-functional collaboration, bilingual Spanish-English communication, and approximately 50–75% travel.

Lead strategic, cross-functional programs from initiation through delivery across product and engineering. Drive governance, planning frameworks, KPIs, tooling, and dependency/risk mitigation. Build alignment with senior leadership, implement PMO practices, enable data-driven reporting and AI-assisted workflows, and support post-merger integration and change efforts to improve delivery predictability and engineering effectiveness.

The Procurement Specialist will manage sourcing, negotiations, and vendor contract management for software and cloud services, ensuring compliance and driving value through strategic procurement initiatives.

Serves as the technical and business advisor for Verint’s Open CCaaS platform, selling CX automation solutions to C-suite customers. Builds executive relationships, communicates ROI, leads cross-functional product and sales teams, identifies expansion opportunities, and delivers thought leadership. Requires expertise in AI, data science, contact center operations, data architecture, and cloud platforms, with approximately 30–50% travel.

Leads technical sales and executive evangelism for Verint’s Open CCaaS and CX Automation platform. Acts as a trusted advisor to C-suite customers, articulating ROI, AI, data science, and platform capabilities. Partners with Product, Sales, Solutions, Services, Marketing, and Customer Success teams to drive adoption, expansion, thought leadership, and opportunity closure. Requires deep contact center operations experience, strong data architecture knowledge, executive communication skills, and extensive travel.

Manage and execute renewals for a book of business to maximize retention and multi-year commitments. Lead renewal negotiations, forecast in Salesforce, collaborate with account teams, resolve contract and technical issues, and track non-renewals to reduce churn.

Lead consultant guiding customers to adopt and optimize conversational and generative AI solutions. Drive strategy, workshops, value realization, analytics, KPI monitoring, cross-functional issue resolution, and customer success across multiple engagements.

Design, architect, and implement cloud-first full-stack software using Java/C# and JavaScript frameworks. Provide technical leadership, mentor engineers, improve architecture and performance, promote CI and automated testing, and support customer implementation and cloud platform operations.

The Account Executive manages relationships with key public-sector accounts, driving revenue through strategic planning, needs analysis, and effective communication while achieving sales targets.

Lead sourcing, negotiation, and contract management for software, SaaS, cloud and hosting vendors. Drive supplier selection, renewals, license optimization, and cost savings while ensuring compliance with procurement policies. Collaborate with IT, Legal, Finance and stakeholders to execute category plans, support post-merger supplier alignment, and manage projects from intake through contract execution.

Lead design, development, testing, deployment, and support of cloud-based software products. Provide technical leadership and mentorship, translate feature requirements into implementation tasks, ensure quality (tests, performance, security), resolve technical risks and defects, and collaborate with stakeholders to deliver scalable microservices and AI-integrated features.

Lead cloud-native architecture for enterprise SaaS: design, develop, and deploy scalable microservices, APIs, frontend apps, CI/CD pipelines, and integrations; drive security-by-design, performance engineering, cost optimization, incident triage, documentation, and mentor engineering teams while aligning architecture to product goals.

The Account Executive in Public Sector manages relationships with key accounts, drives sales goals, develops account strategies, and oversees proposals and presentations while maintaining executive-level contact.