Jobs at Zuora

Develop and scale Zuora’s high-throughput, highly available subscription experience platform. Design secure APIs, backend and frontend solutions, and multi-tenant applications serving public and B2B users. Collaborate with product, operations, and vendors on architecture and requirements; deploy, monitor, troubleshoot, and optimize production microservices. Lead code reviews, establish technical standards, improve operational processes, and mentor junior engineers.

Design, build, and optimize scalable Java backend services supporting enterprise billing and revenue systems. Develop integrations with Kafka, AWS, databases, and REST/gRPC APIs; improve performance, reliability, and throughput; participate in architecture discussions and code reviews; mentor junior engineers; and collaborate with product, QA, and DevOps teams in an agile environment.

Design and develop scalable integration services, REST APIs, connectors, event-driven systems, and microservices for Zuora’s Integration Hub. Improve performance, observability, resilience, and reliability across distributed systems while collaborating with Product, Platform, Security, and external partners. Contribute to architecture, write maintainable code, and deliver secure real-time data exchange across enterprise platforms.

Design and build scalable full-stack services and user-facing applications with emphasis on engineering fundamentals, microservices, and cloud APIs. Collaborate with Data Science and product teams to productionize AI/ML models, integrate agentic and RAG-based systems, build deployment pipelines and tooling, and maintain high code quality and observability.

Lead architecture and technical direction for large-scale distributed systems. Design scalable, secure, cloud-native services, influence multiple engineering teams, mentor senior engineers, set engineering standards, manage technical debt, and own performance, resilience, and security for critical platform systems.

Lead analyst relations strategy to position Zuora as the AI monetization category leader. Manage briefings, RFIs, demos, customer references, and analyst-facing narratives. Mobilize cross-functional teams to convert product capabilities into analyst evidence, close feedback loops into product and marketing actions, and package analyst validation for sales and marketing use.

Lead the global payments ecosystem, manage processor integrations, optimize payment performance, and collaborate with various teams to deliver effective solutions.

Advise existing enterprise customers on optimizing Zuora’s Quote-to-Revenue platform. Develop strategic roadmaps, lead workshops, review configurations and integrations, and recommend scalable improvements that increase operational efficiency, performance, ROI, and long-term customer value. The role requires deep expertise in Zuora Billing, Revenue, and CPQ, ERP integrations, REST APIs, ETL patterns, revenue management, and enterprise solution architecture.

Drive go-to-market reporting, business intelligence, forecasting, dashboard development, and ad hoc analysis. The role standardizes forecasting processes, maintains analytical documentation, automates reporting and data pipelines using AI-assisted tools, and delivers actionable insights to Sales, Marketing, Engineering, Finance, and executive stakeholders.

Support Account Executives in pre-sales: deliver technical demos, craft AI-centric end-to-end use cases, secure technical wins, respond to RFIs/RFPs, inform product roadmap, and ensure customers realize value across the quote-to-cash cycle.

Partner with Account Executives as the payments subject-matter expert to assess customers' payment architecture, design multi-provider payment solutions, deliver technical demos and workshops, advise on payment optimization and resilience, support RFPs and POCs, and collaborate cross-functionally to scale payment solutions and influence product capabilities.

Lead GTM and revenue for Zuora Payments, build and run overlay sales motions, launch agentic payment and orchestration plays, manage partner ecosystems, drive adoption and KPIs, partner with Product on roadmap, and use AI agents to scale and document repeatable sales plays.