26-2280: Technical Writer/ Editor - Remote

The ideal candidate will possess strong technical writing and editing expertise, exceptional communication skills, and the ability to translate complex technical concepts into clear, user-friendly documentation for both technical and non-technical audiences. This role requires close collaboration with leadership, subject matter experts (SMEs), technical teams, and operational stakeholders supporting high-priority enterprise data initiatives.

• Develop, edit, and maintain technical and operational documentation including:
  • Scopes of Work (SOWs)
  • Standard Operating Procedures (SOPs)
  • Technical guidebooks
  • User manuals
  • Training materials
  • Administrative reports
  • Knowledge base content
• Collaborate with leadership, technical teams, and Subject Matter Experts (SMEs) to gather information and develop accurate, technically sound, and user-focused documentation.
• Translate complex technical concepts, data processes, tools, systems, and workflows into clear, accessible language suitable for technical and non-technical audiences.
• Ensure all documentation complies with State accessibility standards, plain language requirements, formatting guidelines, and organizational policies.
• Create, edit, and validate documents to ensure compliance with accessibility and usability standards.
• Manage document repositories, version control processes, and knowledge management resources supporting operational continuity and information sharing.
• Conduct research and ensure proper technical terminology and industry standards are accurately reflected within all documentation.
• Assist with financial and administrative documentation functions as required.
• Support development and maintenance of organizational knowledge management resources including:
  • Wikis
  • FAQs
  • Best practice guides
  • Internal documentation repositories
• Prepare and maintain documentation supporting enterprise data and modernization initiatives.
• Create and maintain technical guidebooks, architecture documentation, user manuals, data models, and integration process documentation supporting the Enterprise Data Warehouse environment.
• Document operational procedures related to:
  • Data ingestion
  • Data processing
  • Reporting operations
  • Workflow management
  • Operational support activities

• Associate’s degree in Technical Writing, Communications, Information Systems, Business, English, Computer Science, or related field required.
• Bachelor’s degree preferred.
• 5+ years of experience in technical writing, editing, documentation management, or related communications roles.
• 2+ years of experience preparing and editing documentation supporting government data programs, enterprise IT environments, or public sector technology initiatives.
• Demonstrated ability to develop high-quality documentation for both technical and non-technical audiences.
• Strong understanding of:
  • IT concepts
  • Data management principles
  • Databases
  • Data warehousing concepts
  • Enterprise technology terminology
• Experience creating and maintaining:
  • Technical documentation
  • SOPs
  • SOWs
  • User guides
  • Training materials
  • Knowledge base content
• Strong verbal and written English communication skills.
• Excellent organizational, analytical, editing, proofreading, and document management skills.
• Experience supporting accessibility compliance and plain language standards preferred.
• Ability to manage multiple concurrent assignments and collaborate across technical and operational teams.
• Writing samples will be requested for candidates selected for interviews.

• Experience supporting State or Federal government technology environments preferred.
• Familiarity with:
  • Enterprise Data Warehousing (EDW)
  • Data governance initiatives
  • Knowledge management systems
  • Accessibility standards
  • Documentation lifecycle management
• Experience using documentation management tools, collaboration platforms, and version control systems.
• Knowledge of Agile project environments and enterprise modernization initiatives preferred.