Account Executive, Hospitality SaaS

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

As an Account Executive at Cloud PMS, part of the Fullsteam organization, you will be a key driver of the organization's growth by specializing in new logo software and services sales.

Primary Responsibilities:

• Identify and prospect potential clients through various channels, including cold calling, email campaigns, networking events, and social media platforms.
• Conduct in-depth needs analysis and discovery with prospective clients to understand their pain points and business goals. Tailor software solution presentations and demos to address their unique requirements with a customer centric and value-driven approach.
• Build and maintain relationships with perspective clients, serving as their primary point of contact throughout the sales cycle.
• Negotiate contract terms and pricing with clients, working closely with the cross-functional teams to ensure compliance and mutual agreement.
• Maintain an accurate record of sales activities, leads, and opportunities in the CRM system. Develop and manage a sales pipeline to achieve monthly, quarterly, and annual targets.  Leverage sales dashboards to understand where to focus your time and activities.
• Collaborate closely with internal teams, including leadership, marketing, product management, and customer success, to align strategies and ensure a seamless customer experience.
• Stay informed about industry trends, competitor activities, and market developments. Utilize this knowledge to position the solution effectively and provide insights to clients.
• Provide regular sales forecasts, reports, and updates to management, highlighting progress, challenges, and opportunities.

Skills & Competencies:

• Highly driven and self-motivated, with a hunter mentality and a passion for understanding prospects’ needs, matching those needs to solutions and achieving sales targets.
• Ability to analyze market trends, customer data, and sales metrics to inform strategy and decision-making.
• Excellent communication, negotiation, presentation, closing, and interpersonal skills.
• Proficiency in negotiation and the ability to close deals effectively.
• Familiarity with core business management solutions and the ability to quickly learn new products.
• Ability to understand complex customer requirements and navigate complex sales cycles.
• Ability to work independently, manage multiple tasks, and thrive in a fast-paced, target-driven environment.
• Strong interpersonal skills with the ability to build and maintain relationships with clients and internal stakeholders.
• Outstanding knowledge of Microsoft Office, Experience using CRM software and proficiency in sales tools and technologies.
• Fast and adaptive learner who keeps up with latest technology and market trends.
• Driven by achieving and exceeding targets, with a strong focus on results.

Minimum Qualifications:

• Bachelor’s degree in Business, Marketing, Technology, or a related field preferred.
• 5+ years of experience in software sales, preferably within the SMB and mid-market segments.
• Willingness to travel as needed to meet clients and attend industry events.
• Hotel Management experience

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.