Account Executive

Company Overview: 

Designed for beauty, built for growth, PatientNow brings clinical-grade EMR with intuitive charting, smart AI automation, advanced photography, marketing, patient engagement, and seamless practice management into one elegant system. Everything works together naturally, helping clients create a smooth, intentional patient experience from consultation to checkout. Supported by a U.S.-based team that understands the pace and artistry of aesthetics, PatientNow provides the technology and partnership to scale with confidence.

Vision: Empowering practices and businesses to improve health and wellness worldwide by helping their clients look and feel their best.

Mission: PatientNow is elevating businesses focused on beauty, wellness and medical aesthetics with innovative, all-in-one software and consulting service solutions. People who partner with us stand out in the industry with strong market differentiation, while streamlining operations for long term success and sustainable growth.

Values:

• Show up – being present and supportive: for each other through collaboration and respect, for our customers with exceptional service, and for the business with dedication to excellence and growth.
• Own the outcome – By understanding the objective, exceeding expectations with pride, confirming resolution, communicating early and often, and continuously learning and improving
• Be Authentic – By sharing thoughts and opinions, keeping promises, showing your true self, and engaging with respect

Position Summary:

The Account Executive is responsible for driving revenue growth across both new and existing customers within a defined territory. This role owns the full sales cycle, from prospecting and closing new business to expanding and maximizing value within the current customer base.

Account Executives are accountable for achieving quota across both new business and expansion revenue. They play a critical role in helping customers achieve their goals while driving company growth by identifying opportunities, building strong relationships, and delivering solutions that create long-term value.

Essential Duties and Responsibilities:

• Own revenue performance within a defined territory, including both new business acquisition and expansion within existing accounts
• Own the full sales cycle: prospecting, discovery, solutioning, closing, and expansion
• Build and manage a pipeline of both new business opportunities and existing customer growth
• Develop strong relationships with prospects and customers within a defined territory to understand their needs and identify opportunities for value creation
• Drive new customer acquisition while expanding revenue and product adoption within existing accounts
• Conduct product demonstrations and present tailored solutions aligned to customer goals
• Develop and deliver proposals, pricing, and contract negotiations
• Partner cross-functionally with Marketing, Customer Success, and Product to drive customer outcomes and revenue growth
• Maintain accurate pipeline management and provide reliable revenue forecasting
• Identify market trends and customer insights to inform sales strategy and product feedback
• Represent the company at industry events, conferences, and customer meetings

Competencies: To perform the job successfully, an individual should demonstrate the following.

• Adaptability - Demonstrates persistence and overcomes obstacles. Measures self against standard of excellence. Recognizes and acts on opportunities. Sets and achieves challenging goals. Takes calculated risks to accomplish goals.
• Business Ethics – Inspires the trust of others. Keeps commitments. Treats people with respect. Upholds organizational values. Works with integrity and ethically.
• Communications - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
• Continuous Learning - Assesses own strengths and weaknesses. Pursues training and development opportunities. Seeks feedback to improve performance. Shares expertise with others. Strives to continuously build knowledge and skills.
• Problem Solving - Develops alternative solutions. Gathers and analyzes information skillfully. Identifies problems in a timely manner. Resolves problems in early stages. Works well in group problem solving situations.
• Teamwork - Balances team and individual responsibilities. Contributes to building a positive team spirit. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interests.

Education/Experience:

• Bachelor’s degree in business, marketing, or a related field
• 3+ Years in a closing role.
• Proven track record of meeting or exceeding revenue targets in a sales, business development, or account management role
• Strong communication skills and technical fluency
• Ability to manage multiple priorities and navigate complex sales cycles
• Excellent organizational and time management skills
• Ability to work independently, take initiative, and operate effectively in ambiguous environments
• Proficiency with sales and productivity tools, including G Suite, Microsoft Office, Salesforce, LeanData, Outreach, and AI tools such as Claude and ChatGPT

Why You’ll Thrive Here:

In this role, you’ll get to: 

• Work at the intersection of innovation and impact, helping real-world practices grow and thrive in a rapidly expanding market;
• Collaborate with a talented, curious team that values experimentation, learning, and customer empathy;
• Be empowered to lead with autonomy while supported by strong leadership and product discipline; and
• Help modernize aesthetics software in an industry that’s ripe for transformation through innovative, AI-native technology.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit at a desk and work on a computer for prolonged periods.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Note: PatientNow jobs are listed on our careers page patientnow.com/careers and select job boards. We will never ask for payment or sensitive info. Official emails come from @patientnow.com, @recura.ai or [email protected]