Account Manager, Mid-Market (AMER)

| San Francisco, CA, USA | Hybrid
Employer Provided Salary: 180,000-205,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
Sorry, this job was removed at 7:56 a.m. (PST) on Monday, April 22, 2024
Find out who's hiring remotely in San Francisco.
See all Remote Sales jobs in San Francisco
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

About Us:

We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. Computers may be our most powerful tools, but most of us can't build or modify the software we use on them every day. At Notion, we want to change this with focus, design, and craft.

We've been working on this together since 2016, and have customers like Pixar, Mitsubishi, Figma, Plaid, Match Group, and thousands more on this journey with us. Today, we're growing fast and excited for new teammates to join us who are the best at what they do. We're passionate about building a company as diverse and creative as the millions of people Notion reaches worldwide.

Notion is an in person company, and currently requires its employees to come to the office for two Anchor Days (Mondays & Thursdays) and requests that employees spend the majority of their week in the office (including a third day).

About The Role:

  • Actively work to maintain strong relationships with Notion's existing customer base while identifying opportunity for expanding usage
  • Drive executive level relationships within our largest customer base
  • Responsible for forecasting and delivering Notion Mid-Market Expansion, covering existing accounts 300-1000 employees and Renewal revenue targets
  • Work cross-functionally and collaboratively with internal teams (sales, customer success, deal-desk, ops, legal) to ensure timely renewals
  • Innovate and iterate on the contract renewal process to retain and grow customers while mitigating churn or contraction
  • Identify and manage expansion opportunities to ensure Notion adoption within Enterprise customer base
  • Partner with the Customer Success team on marquee Mid-Market accounts to expand use cases and create stickier customer
  • Document and share key findings/learnings with broader Notion organization

What You'll Achieve:

  1. Founding member of the Account Management team: As one of the first dedicated Account Managers, you will help build the foundation for a future large, revenue focused team
  2. Advise our top customers: Be the first line of contact for all our customer's needs and summarize key learnings back to our leadership teams.
  3. Join a fantastic team at a magical time: We've got tens of millions of users with a small team, which gives us a huge green field to work with. You'll join at the perfect time to shape how we grow from here.
  4. Meaningfully shape our future product: As you engage with customers, you'll gain insights to help us serve them better — and work with product to inform what we do next.
  5. Elevate your skills as we tackle our most impactful challenges: We've achieved more than teams 10x our size in less time — and there's so much more to do and learn

Skills You'll Need to Bring:

  • 5+ years of proven sales, account management, and/or consulting experience inclusive of renewals and negotiation skills
  • Ability to create executive level relationships in marquee customer base
  • Create and deliver against strategic account plan within customer base
  • Interest and strong ability to understand a customer's business goals and drive solution based selling strategies
  • Ability to identify and understand customer needs
  • Strong problem solving skills
  • Excellent communication and writing skills
  • Collaborative and team oriented

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Notion.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role’s scope and complexity, and the candidate’s experience and expertise, and may vary from the range provided below. For roles based in San Francisco, the estimated range for total on-target earnings (including base salary and on target incentive pay) for this role is $180,000 - $205,000 per year.


#LI-Onsite

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • GolangLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • MySQLDatabases
    • SnowflakeDatabases
    • TableauAnalytics
    • FigmaDesign
    • NotionManagement
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration
    • NotionCollaboration
    • NotionProject Management

Location

2300 Harrison Street, San Francisco, CA 94110

An Insider's view of Notion

What's something quirky about your company?

The most unique thing I've experienced here is a series called "Life Stories" where a Notino shares a condensed version of their life in 45 minutes. It's an opportunity to hear about people's backgrounds and the experiences that defined them allows us to work together in a way that highlights people's strengths and unique perspectives.

Alma

Software Engineer

How do you collaborate with other teams in the company?

I find that engineers do a lot more product thinking here. At Notion, UX, PM, and engineers work closely together to craft the right user experience together. We ask ourselves: are we actually solving the user need? Can we solve this more efficiently? I love that engineers are empowered to give feedback and propose alternate solutions.

Penny

Software Engineer

What’s the vibe like in the office?

Working with a team that is so smart and humble at the same time creates a unique energy and I love exchanging thoughts with my colleagues. Everybody is passionate about our mission and lifts each other up.

Marlene

Account Executive

What are Notion Perks + Benefits

Notion Benefits Overview

We work to make sure our employees have what they need to succeed.

We offer 100% health insurance coverage for employees and dependents. This includes medical, dental, and vision premiums. You and your dependents will have access to a provider that can create a personalized treatment plan such as digital Cognitive Behavioral Therapy programs, coaching, therapy, navigation support, medication management, and EAP services. Our fertility benefit gives you employer-sponsored funds you can use to pay for fertility treatments and family-forming services. Notion makes it easy to save money for retirement. There’s also employer matching!

We want you to take time off to rest and rejuvenate. Notion offers unlimited paid vacation as well as 10+ observed holidays by country.

We believe employees should have access to paid time off for pivotal life events that may fall outside of traditional leaves. Full-time employees can take up to 10 days of paid leave in a rolling 6-month period for bereavement, pregnancy loss, abortion procedures, recovery, and related travel, legal proceedings (e.g., custody hearings, legal components of gender affirmation, proceedings concerning incidents of sexual violence or sexual harassment), or bereavement following the death of a pet.

We offer Notinos a monthly stipend to use towards services that fit their personal needs. This gives you the opportunity to choose your own adventure and use the funds toward things that matter the most to you.

We offer biological, adoptive, and foster parents paid time off to spend quality time with family.

We offer a generous monthly subsidy for your commute.

Culture
Volunteer in local community
Our office is in the Mission district of San Francisco, and we frequently partner with organizations in our neighborhood, including the Boys and Girls Club, as well as local restaurants and artists.
Partners with nonprofits
We give nonprofits free Notion workspaces. Some of our top nonprofits include Greenpeace, Stanford Hospitals, and more.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Employee awards
Flexible work schedule
Diversity
Highly diverse management team
Our management team is 50% women, and most of our teams are also split 50/50.
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Pension
Child Care & Parental Leave
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Company-wide vacation
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Meditation space
Mother's room
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Online course subscriptions available
Personal development training

More Jobs at Notion

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about NotionFind similar jobs like this