Account Manager

Hellyeah AI is hiring an Account Manager to help manage client communication, follow-ups, meeting notes, task tracking, and delivery coordination across performance marketing accounts. We are an AI-first performance marketing company working with mobile apps, gaming, AI/SaaS, fintech, e-commerce, and iGaming clients. This role is for someone organized, proactive, and detail-oriented who can keep clients and internal teams aligned. You do not need to be a media buyer, but you should understand digital marketing, paid media, client service, and how to keep work moving. Responsibilities: - Own day-to-day client communication and follow-ups - Join client calls, take clear notes, and turn discussions into action items - Track tasks, deadlines, approvals, blockers, and next steps across client accounts - Coordinate between marketing, creative, operations, and leadership - Make sure client requests are documented and routed to the right internal owner - Prepare weekly client updates, summaries, and meeting recaps - Help keep client hubs, project boards, and internal trackers accurate - Flag risks, delays, unclear requests, or client issues early - Support account leads with reporting, scheduling, and client-facing organization - Make sure nothing falls through the cracks Requirements: - 2+ years of account management, client success, project coordination, or agency experience - Strong written and verbal communication skills - Very organized and comfortable managing multiple clients or projects at once - Experience working with marketing, creative, paid media, SaaS, or agency teams - Ability to turn messy conversations into clear tasks and next steps - Comfortable using tools like Notion, Slack, Google Workspace, project management tools, and AI tools - Strong attention to detail - Comfortable working in a fast-moving startup environment - Able to work hybrid in San Francisco Nice to have: - Experience at a performance marketing agency, creative agency, SaaS company, or startup - Familiarity with paid media platforms like Meta Ads, Google Ads, TikTok Ads, or Snapchat Ads - Experience preparing client reports or weekly performance summaries - Experience using AI tools for meeting notes, summaries, task tracking, or client communication Important: This is a coordination-heavy role. We need someone who is reliable, responsive, clear, and calm under pressure. The right person will make the team faster and make clients feel taken care of.