Administrative Assistant

Title:    Administrative Assistant

Department:       Home Care & Hospice

FLSA Status:      Non-Exempt

Reports To:         Administrator 

Summary:    Responsible for the management and supervision of daily office functions, including clinical needs, data management, supply management, general office maintenance, and other administrative duties.

Essential Functions:        

⦁ Assists in the program payment request process, understanding program mission and maintaining quality of service.

⦁ Assists the Administrator and the department’s outreach schedules, performs physical outreach in the community as needed, and ensures the delivery of high-quality care to patients, families, and communities. 

⦁ Assists the Administrator/Director in maintaining required documents in personnel files and assists with maintaining Home Care and Hospice in-service and related binders. 

⦁ Orders office supplies and oversees general maintenance of office equipment. Assists clinicians to order medical supplies, DME and maintains inventory. 

⦁ Assists in intake procedures, oversees patient’s daily census and strategy for building up excellent relationships with all the referral sources. 

⦁ Has flexible schedules to accommodate weekends or evenings outreach needs.

⦁ Assists in the new Transitional Care Project as backup is needed. 

⦁ Maintains close connections with clinicians. Supports clinicians as much as possible. 

⦁ Maintains current knowledge and ensures compliance with local, state, and federal statutes and regulations.

⦁ Records meeting minutes, representing the department independently.

⦁ Attends departmental and agency meetings and meetings and or conferences pertaining to Home Care and Hospice’s computer, billing, and clerical systems as required.

⦁ Performs data entry and clerical support for office staff.

⦁ Ensures SHE and SHHCH policies are followed in the performance of duties. 

⦁ Performs other duties as assigned. 

Qualifications:

⦁ Great attention to detail, good organizational skills, and ability to manage and prioritize multiple tasks in a fast-paced environment.

⦁ Must be self-motivated, organized, and able to multitask under minimal supervision. 

⦁ Excellent verbal and written communication skills. 

⦁ Demonstrated business telephone and data entry skills.

⦁ Proficient in MS Office and the Internet.

⦁ Must pass a background check.

Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.

Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please call (415) 677-7600 for special assistance.