AI Product Senior Design Lead Senior Vice President

AI Product Senior Design Lead Senior Vice President (Hybrid)

Only resumes with Design Portfolios will be considered

Responsibilities:

Job Highlights:

• Lead hands-on, pixel-perfect UX/UI design, including conceptualization, wireframing, prototyping, and high-fidelity visual design.
• Design user-centric, accessible (ADA/WCAG compliant) experiences for AI-powered products and services, ensuring consistency across platforms and devices.
• Utilize specialist design tools (e.g., Figma, Adobe Creative Suite) for all design deliverables.
• Plan and conduct comprehensive UX research, including defining information architecture, user journeys, creating personas, and performing usability testing to validate design decisions.
• Apply Design Thinking methodologies to solve complex user and business problems. Ability to plan and lead design thinking workshops.

• Act as a trusted advisor to clients and internal stakeholders, articulating the strategic value of design and guiding them through the UX process.
• Lead and facilitate cross-functional collaboration with product management, engineering, business analysts, and other teams to co-create solutions and build consensus.
• Ensure seamless design handovers to development teams, providing clear specifications and ongoing support through UX review checkpoints to maintain design quality.
• Actively gather requirements from users, clients, and project sponsors through effective meeting leadership.

• Champion user-centric design within the organization, identifying and leveraging data/metrics to inform and support design decisions.
• Contribute to and maintain design systems, standards, and best practices across all projects.
• Continuously monitor industry trends, best practices in UX design and AI technology to drive innovation and improve design processes and workflows.
• Provide thought leadership and evangelize the value of UX across the wider organization and the professional community.
• Manage project timelines, identify and mitigate risks, ensuring on-time delivery.

Team Development & Mentorship

• Mentor and develop junior design team members, providing constructive feedback, coaching, and guidance to foster growth and ensure high-quality output.

Qualifications:

• 10+ years of relevant experience
• Provide Design Portfolio
• Strong attention to detail & analytical skills
• Significant experience on complex, enterprise-scale design projects
• Excellent communication and presentation skills
• Excellent skills in professional design tools e.g., Figma, Adobe Creative Suite, etc.
• Significant experience using/creating design systems
• Significant aptitude for coaching and mentoring junior designers
• Keen interest in, or knowledge of, banking or finance - preferred
• Participation in external UX groups or communities - preferred

Education:

• Bachelor’s/University degree, Master’s degree preferred
• At least one formal UX Qualification

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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