Analyst, Employee Success

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world.

Progress starts with you.

Responsibilities of this role include:

• Coordinate operational, administrative, and logistical support across key Employee Success and VCA NA initiatives.

• Help drive the planning and execution of employee programs by managing calendars, timelines, registrations, materials, communications, and follow-up actions.

• Gather and maintain program data and participant feedback to ensure accurate records and clear reporting for stakeholders.

• Work cross-functionally with internal and external partners to enable the successful execution of events and strategic initiatives.

• Provide support for internal communications and other high-visibility initiatives through document preparation, formatting, coordination, and distribution.

• Develop and refresh presentations, decks, and written materials that support program delivery and stakeholder engagement.

• Manage and update SharePoint sites, shared documents, and team resources that support Employee Success initiatives.

• Recommend enhancements to processes, templates, and workflows to improve efficiency and consistency across the team.

• Leverage emerging technologies, including AI-enabled tools, to streamline work and improve operational effectiveness.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualification:

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Past work experience in supporting cross-functional programs, events, or strategic initiatives in a fast-paced corporate environment.
• Creative thinker with a results orientation who approaches challenges with thoughtfulness, drive, and appropriate urgency.
• Team oriented, collaborative, diplomatic, and flexible, able to work effectively in matrixed organization.
• Self-motivated, results oriented individual with the ability to handle numerous projects concurrently Strong organizational skills with the ability to manage multiple priorities, track details, and meet deadlines with a high level of accuracy.
• Demonstrated ability to coordinate logistics and administrative processes for programs, meetings, or events. Experience working with enterprise tools such as SharePoint, Microsoft Office, Outlook, Excel, or similar systems.
• Excellent communication, storytelling and presentation skills Ability to create well-structured and visually compelling PowerPoint presentations for internal audiences. Strong written and verbal communication skills, with the ability to prepare polished materials and communicate effectively with stakeholders.
• Comfortable compiling, organizing, and summarizing data to support reporting, program tracking, and decision-making.
• Ability to work collaboratively across teams and build strong working relationships with internal partners and external vendors. Strong attention to detail and a proactive approach to problem-solving and process improvement.
• Interest in learning and applying emerging technologies and AI-enabled tools to improve efficiency and day-to-day execution. A great team member who adds energy, ideas and fun to our team and corporate culture!

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for this position is 109,700.00 to 170,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.