Applications Analyst I-III - Fresno Admin (Hybrid/Remote)

As we grow our team, we are looking for individuals who believe the patient is always #1. 

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

 Intrigued? We’d love to hear from you! Please review the job details below and then click “apply.”

We're looking for someone to join our team as an Applications Analyst I-III who:

Position Summary:  

The Applications Analyst I position at Clinica Sierra Vista is dedicated to supporting the configuration, implementation, and maintenance of the Epic electronic health record (EHR) system. This role is critical to ensuring that our healthcare providers and staff access accurate, reliable, and efficient systems that enhance patient care and operational workflows. 

Essential Functions:

Key Responsibilities:

• Assist in configuring and customizing the Epic EHR system based on user requirements.
• Collaborate with clinical end-users to gather and understand application needs and workflows.
• Provide tier 2 support for end-users, responding to inquiries and troubleshooting issues related to Epic applications.
• Participate in the testing and validating new Epic features, updates, and enhancements.
• Assist in the development of training materials and documentation for end-users.
• Collaborate with technical teams to identify and resolve Epic application issues.
• Participate in system upgrades, patches, and maintenance activities.
• Learn and adapt to new Epic modules and functionalities as they are introduced.
• Contribute to process improvement initiatives related to Epic application usage and workflows.

Requirements:

• Bachelor’s degree in healthcare informatics, Computer Science, Nursing, or a related field (or equivalent experience).
• 5+ years of Epic experience, including successful implementations and optimizations.
• Epic certification required (e.g., EpicCare Ambulatory, Cadence, Resolute, or other relevant modules). CRM, Welcome, Hello World, and MyChart preferred. 
• Proficiency in Epic application configuration, workflow design, and system optimization.
• Strong analytical skills for troubleshooting and resolving complex application issues.
• Proven leadership experience in EHR/Epic projects, training, and team mentorship.
• Excellent communication and collaboration skills to work with stakeholders at all levels.
• Deep understanding of clinical workflows, revenue cycle processes, and healthcare regulations
• Must be able to work a full-time schedule.
• Must be able to pass all pre-employment screening (background check, drug tests, and references).
• Must be able to comply with organizational behavioral standards. 

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us.

Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!