Associate Director of Consumer Insights

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
 

Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide.

Gilead's mission is to discover, develop, and deliver therapies that will improve the lives of patients with life-threatening illnesses worldwide. As the Associate Director of Consumer Insights, you will play a critical role in shaping our marketing strategies and patient experience efforts. You will lead the development and execution of a robust consumer insights strategy that informs critical decisions across various functions. You will serve as a strategic partner to cross-functional teams—translating complex data into actionable insights that shape how we engage with patients.

*This is a hybrid position based in Foster City, California

 

 

Key Responsibilities:

Insight Generation:

Extract and synthesize actionable insights from large consumer datasets (e.g., 1st Party Websites, 3rd Party Claims Data, SDoH Consumer Data) to identify key consumer behaviors, trends, and opportunities. Provide strategic recommendations to optimize media and marketing strategies.

Data Analysis:

Conduct comprehensive analysis of consumer data to uncover patterns and trends that drive business decisions. Integrate data from disparate sources, analyze findings, and develop compelling narratives that clearly communicate insights.

Media Strategy Support:

Provide data-driven recommendations to optimize marketing and media strategies. Use insights to influence content, channel, and audience targeting decisions.

Reporting Ecosystem Development:

Lead the development and maturation of comprehensive reporting ecosystems, with a strong focus on self-service analytics. Build and scale Power BI/Tableau dashboards that empower stakeholders to independently access and interact with data, ensuring actionable insights are easily accessible across teams. From initial setup to full-scale deployment, manage processes and systems to ensure timely, accurate, and actionable reporting. Collaborate with teams to optimize data flow and reporting functionality

Clean Room/LiveRamp Expertise:

Leverage experience in working with LiveRamp, data clean room environments, or similar platforms to manage and enhance consumer data analysis. Ensure seamless data integration and privacy-compliant collaboration across multiple data sources.

Communication:

Create and deliver insightful reports and presentations that convey key findings and actionable recommendations. Effectively communicate insights to various stakeholders, including cross-functional teams and senior leadership.

Data Governance & Quality:

Ensure the integrity, accuracy, and confidentiality of all consumer data, following best practices in data governance and security.

Required Qualifications:

Experience: Proven experience in consumer insights or data analytics, with a focus on marketing, business intelligence, or media strategies, preferably within the pharmaceutical or healthcare industry.

Technical Skills: Proficiency in data analysis tools, particularly Power BI, Tableau, and SQL. Strong experience working with data visualization and reporting tools.

Insight Generation: Experience in extracting actionable insights from consumer data, particularly patient-level data (e.g., 1P, 3P claims, SDoH, SFMC).

Reporting & Presentation: Excellent communication skills with the ability to distill complex data into clear, concise reports and presentations that are actionable for a wide range of stakeholders

KPI Tracking: Ability to measure and track KPIs, and make data-driven recommendations to improve media and marketing strategies. 

​Basic Qualifications

Bachelor’s degree and 10 years of relevant experience, or

Master’s degree and 8 years of relevant experience, or

PhD with 5 years of relevant experience

Preferred Qualifications:

• Experience with pharma patient claims data (IQVIA LAAD, Symphony, HealthVerity) and familiarity with platforms such as LiveRamp.
• Prior experience using consumer insights to inform media and advertising strategies.

People Leader Accountabilities:

•Create Inclusion - knowing the business value of diverse teams, modeling inclusion, and embedding the value of diversity in the

way they manage their teams.

•Develop Talent - understand the skills, experience, aspirations and potential of their employees and coach them on current

performance and future potential. They ensure employees are receiving the feedback and insight needed to grow, develop and

realize their purpose.

•Empower Teams - connect the team to the organization by aligning goals, purpose, and organizational objectives, and holding

them to account. They provide the support needed to remove barriers and connect their team to the broader ecosystem.

 

The salary range for this position is: $195,670.00 - $253,220.00. Gilead considers a variety of factors when determining base compensation, including experience, qualifications, and geographic location. These considerations mean actual compensation will vary. This position may also be eligible for a discretionary annual bonus, discretionary stock-based long-term incentives (eligibility may vary based on role), paid time off, and a benefits package. Benefits include company-sponsored medical, dental, vision, and life insurance plans*.

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

For jobs in the United States:

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact [email protected] for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

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Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the  legal duty to furnish information; or (d) otherwise protected by law.
 

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Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

For Current Gilead Employees and Contractors:

Please apply via the Internal Career Opportunities portal in Workday.