AVP, Analytics - Metadata Developer

Company Overview: 

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, for all to take up leadership roles.

Organizational Overview: 

Our Analytics organization comprises of data analysts who focus on enabling strategies to enhance customer and partner experience and optimize business performance through data management and develop

ment of full stack descriptive to prescriptive analytics solutions using cutting edge technologies thereby enabling business growth. 

Role Summary/Purpose:   

The AVP, Analytics Metadata Developer (Individual contributor) within Synchrony’s Data Office will be responsible for supporting execution of the metadata management and data cataloging strategy for Synchrony. The individual will be reporting to the VP, Metadata Management and Data Sourcing Leader. 

This role will collaborate with business and IT leaders, data management process owners, and analytics stakeholders across Synchrony to support the ongoing enhancement and modernization of our metadata management capabilities. 

Key Responsibilities:

• Stay current on Ab Initio product releases and industry trends, proactively proposing enhancements that improve outcomes for our stakeholders 

• Provide knowledge transfer, coaching, and implementation guidance to team members to promote consistent patterns, standards, and best practices 

• Support evaluation and development of forward-looking metadata capabilities, including enablement for cloud, AI/ML, and other emerging use cases (e.g., semantic metadata, tagging, and discoverability) 

• Contribute to root cause analysis and remediation of data issues related to our metadata platforms and/or processes 

• Partner with data governance, engineering, and analytics stakeholders to ensure metadata quality, lineage completeness, and consistent adoption of platform capabilities 

• Create and maintain operational runbooks and support documentation to enable consistent operations, troubleshooting, and ongoing maintenance by the broader team 

• Execute thorough functional and non-functional testing, and remediate defects to ensure enhancements meet performance, security, and reliability expectations 

• Implement platform changes (e.g., metadata models, configurations, integrations, automation, and workflows) in accordance with established Agile and change management practices 

• Produce clear, scalable solution designs for enhancements, prioritizing simplicity, reusability, and long-term supportability 

• Elicit, document, and validate requirements for assigned platform enhancements, ensuring alignment with enterprise standards and stakeholder needs 

• Identify and recommend platform improvement opportunities that increase usability, reliability, scalability, and maintainability 

• Develop and maintain a detailed understanding of Synchrony’s current metadata platform implementation, including configurations, integrations, and operational processes 

Qualifications/Requirements:

•    Bachelor’s Degree in Computer Science, Information Technology, Engineering, or related field; or in lieu of a Bachelor Degree, a minimum of 11 years as described.

•    Minimum of 7 years of work experience to include:

• 4 years of Ab Initio Metadata Hub development, including technical design, coding / implementation and ongoing support

• 7 years of experience with Agile methodology and tools

• 7 years of relevant data management / governance or project/program management experience

• Experience within  Financial Services industry

Desired Characteristics:

• Strong interpersonal skills to lead cross-functional teams, foster collaboration and drive consensus across stakeholder groups

• Experience using Agile and SAFE Agile methodologies

• Ability to direct technical teams and mentor/coach team members

• Exceptional problem-solving, communication and leadership abilities

• Credit card domain knowledge is desired

• Experience working in financial services in the credit card domain is desired in particular